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The Flawless Consulting Fieldbook and Companion

Librairie Eyrolles - Paris 5e
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The Flawless Consulting Fieldbook and Companion

The Flawless Consulting Fieldbook and Companion

A Guide Understanding Your Expertise

260 pages, parution le 15/11/2000

Résumé

From the author of the bestselling consulting book of all time comes this guide that puts "Flawless Consulting" into action.

This book takes up where Flawless Consulting, 2nd Edition, left off. Block's fieldbook is packed with sample scenarios, case studies and client-consultant dialogues to show readers what "Flawless Consulting" is really all about. And the fieldbook takes the practical approach of "Flawless" one step closer, including more hands-on tools, action plans and implementation checklists. Block's down-to-earth lessons apply equally well to external consultants, internal staff, managers, executives and communicators of all kinds.

Contents

  • A Consultant by Any Other Name . . .
  • Techniques Are Not Enough
  • Flawless Consulting Contracting Overview
  • The Contracting Meeting
  • The Agonies of Contracting
  • The Internal Consultant
  • Understanding Resistance
  • Dealing with Resistance
  • From Diagnosis to Discovery
  • Getting the Data
  • Whole System Discovery
  • Preparing for Feedback
  • Managing the Feedback Meeting
  • Implementation
  • Strategies of Engagement
  • Some Tools for Engagement
  • Ethics and the Shadow Side of Consulting
  • The Heart of the Matter
  • Appendix - Suggestions for Further Reading

L'auteur Peter Block

Peter Block, the author of Flawless Consulting, is president of Peter Block Company and Designed Learning. A well-known speaker and consultant with clients across the world, Block lives in Mystic, Connecticut.

Caractéristiques techniques du livre "The Flawless Consulting Fieldbook and Companion"

  PAPIER
Éditeur(s) Jossey-Bass
Auteur(s) Peter Block
Parution 15/11/2000
Nb. de pages 260
Format 20,5 x 23,3
Couverture Broché
Poids 900g
Intérieur 2 couleurs
EAN13 9780787948047

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