The knowledge management fieldbook

The buzz about knowledge management has reached a crescendo.
But what is it really about? Can organizations 'manage' knowledge?
What should they do differently? What should they pay attention to?

Now, for the first time, managers can explore the answers to these questions in a book that presents a comprehensive and practical approach to knowledge management. Managers will be able to assess their organization's strengths and USithy the Knowledge Management Diagnostic. Their knowledge management Scores Will guide them to specific chapters where they can learn about elements of the knowledge management process that are most critical to them.

Filled with case examples based on the Juthors' original interviews with more than 50 organizations, The Knowledge Management Fieldbook provides a structured process for thinking about knowledge management that helps managers build a detailed action agenda.

Using an elegantly simple framework for thinking about the knowledge management process, the authors advocate a strong link between tactics and strategy that will appeal both to in-the-trenches managers and senior CXCCLItiVes at the helm who are grappling with how the knowledge economy impacts UpOn their business.

Get beyond theory: use knowledge management
to make a difference in your organization