Résumé
Understanding Management, Third Edition, is organized
around the four management functions: planning, organizing,
leading, and controlling. Its six parts encompass both
management research and real-life characteristics of the
managers job. Using the challenging Whitbread sailing
competition as a means to describe these concepts, each
part opens with brief, exciting narratives designed to
involve students' imagination and focus their attention on
what is ahead. Here is a concise chronology of the book,
with significant revisions for this edition described:
- Part I - Managers in Learning Organizations-Chapter 1 introduces the emerging management paradigm, the growing importance of leadership and new management competencies needed to thrive in today's business world. The chapter also explores the nature of management and the forces affecting contemporary organizations. The "learning organization" is introduced and examined as an extension of the historical development of management and organizations.
- Part II - The Environment of Management-Chapter 2 defines the business environment and corporate culture and the challenges of maintaining a unique identity and effective procedures in an increasingly global, multicultural environment. Chapters 3 and 4 delve into the details of managing in a global context and applying ethics and responsibility to management, to the corporation as a whole, and to society.
- Part III - The Environment of Management-Chapters 5 and 6 are complete revisions of previous material and describe managerial decision-making and information systems and technology. Keeping pace with rapid changes in these areas, these chapters include new or expanded material on such topics as intranets and extranets, geographic information systems, data mining, enterprise resource planning, and knowledge management. Recognizing that technologically-savvy companies are leading the information revolution, topics include online shopping, paperless office systems, Internet recruiting, and cross-cultural traps to avoid when building content on company Web sites. Trends toward empowerment and participation have been strengthened in these chapters. A brief discussion of personal decision making styles has been added to give students a better understanding of how individual style differences affect managers and their decision making.
- Part IV - Organizing-These chapters describe dimensions of structural design, the design alternatives managers can use to achieve strategic objectives, structural designs for promoting innovation and change, the design and use of the human resource function, and the ways in which the managing of diverse employees can be significant to the organizing function. Chapters 7 and 8 explore the fundamentals of organizing in current environments. Chapter 9 provides current information on human resource management and examines the changing social contract between people and organizations and the ways this contract can affect the nature of careers and career management. Chapter 10 explores diversity in the workplace and emphasizes the challenges faced by minorities in business.
- Part V - Leading-This section is devoted to leadership and paves the way for discussions about motivating employees, communicating effectively, and managing teams. Chapters 11, 12, and 13 establish the foundations of organizational behavior with expanded topics on personality types, job satisfaction, organizational commitment, effects of stress, and person-job fit. Specific topics include symbolic leadership, job design for motivation, and using persuasion and influence. Chapter 14 explores the multifaceted issue of communication in the workplace. From the basics of the communication process to organizational hierarchies of communication to overcoming barriers to communication, this chapter shows the various approaches to communicating and their varying degrees of effectiveness. Chapter 15 defines teamwork, points out its inherent benefits and conflicts, and explores self-direction and accountability within teams.
- Part VI - Controlling-Chapter 16 describes the controlling function of management, including basic principles of total quality management (TQM), the design of control systems and information technology, and finally control techniques for successful operations management.
- Appendixes - Three appendixes include video cases, continuing cases, and a section on entrepreneurship and small business management. The latter explores various aspects of running a business, the entrepreneurial role, and topics such as the elements of a strong business plan, personality traits of entrepreneurs, and case studies of entrepreneurial firms and the environments entrepreneurs tend to create.
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Harcourt |
| Auteur(s) | Richard L. Daft |
| Parution | 01/07/2000 |
| Édition | 3eme édition |
| Nb. de pages | 606 |
| Format | 20 x 25,4 |
| Couverture | Broché |
| Poids | 1127g |
| Intérieur | Noir et Blanc |
| EAN13 | 9780030318160 |
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