Action Focused Assessment for Software Process Improvement

Tim Kasse

370 pages, parution le 19/02/2002

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Résumé

If you're involved with development of software or systems, this informative book is designed to help you manage process improvement initiatives, within your company, by explaining the history, method and psychology behind Action Focused Assessment (AFA). The book shows you how to align your organizations business objectives with process improvement initiatives; use the Capability Maturity Model (CMM) to help your organization achieve its goals; and conduct internal assessments with expert guidance and tool support, without the direct involvement of a process improvement consulting firm.

You get a detailed description of the pre-onsite activities that must be accomplished before an actual assessment takes place. The AFA V-Model, which describes the interviews and feedback sessions that lead to an action plan, provides a mechanism for involving and engaging all levels of management and practitioners. This resource includes actual questions used in interviews with managers, leaders and practitioners, and offers psychological insight into the value of feedback sessions. Moreover, the book provides a distinct link between process assessment and process improvement. It bridges the gap between recommendations and implementation, helping you understand how an organization can progress from the completion of an assessment to a detailed action plan.

Contents:

Foreword.
Preface.
Acknowledgements.

Action Focused Assessment History
Process Improvement
Action Focused Assessment Framework.
Assessment Components and Terminology.
Action Focused Assessment Flow.
Commitment to Process Improvement and Assessment.
The Preliminary Action Focused Assessment Activities.
Response Analysis
AFA Interviews.
AFA Consolidation
AFA Preliminary Findings.
Final Findings, Consequences, and Recommendations
Draft Senior Management Presentation
Senior Management Presentation.
Guidance for Action Planning.

Appendix A
Appendix B

Selected Bibliography
About the Author
Index

L'auteur - Tim Kasse

Tim Kasse is manager and principle consultant for Kasse Initiatives LLC. He has over 30 years of software engineering experience, and holds a B.S. in systems engineering from the University of Arizona, Tucson and an M.A.S. in computer science from Southern Methodist University.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Artech House
Auteur(s)	Tim Kasse
Parution	19/02/2002
Nb. de pages	370
Format	15,5 x 23,2
Couverture	Broché
Poids	798g
Intérieur	Noir et Blanc
EAN13	9781580532860
ISBN13	978-1-58053-286-0