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Information Systems

Information Systems

A Management Approach

Judith R. Gordon, Steven R. Gordon

430 pages, parution le 31/03/2003

Résumé

Manage your most strategic asset-information! How can an upscale shoe store improve its customers' experiences? Will a paint manufacturer be able to organize critical business information? What does the future hold for the infrastructure of a multinational food producer? Featuring a unique, four-step framework and a consistent managerial perspective, INFORMATION SYSTEMS: A MANAGEMENT APPROACH, 3rd edition, prepares you to improve the management of information using the latest information systems and technologies.

  • Solve problems and create opportunities step by step. The text's four-step approach guides you through the entire information management process-analyzing problems and needs, evaluating existing systems for managing information, designing new systems, addressing implementation issues.
  • Keep up with the latest developments. The Third Edition features a new chapter on e-commerce and e-business (Chapter 6) and a new chapter on functional and enterprise systems (Chapter 7). You'll also find extensive coverage of such timely topics as business intelligence, knowledge management, customer relationship management, and supply chain management. Discussions of technologies are updated on the text's companion Web site.
  • Focus on the most important concepts and methodologies. The text presents essential information systems concepts in 10 chapters, which enables you to concentrate on what you need to know.
  • Examine how information systems work in the real world. Minicases and extensive examples of real-world situations show how managers successfully and unsuccessfully use information systems and technologies.
    Contents
    DIAGNOSING INFORMATION NEEDS FOR MANAGEMENT
  • INFORMATION MANAGEMENT IN A GLOBAL ECONOMY
  • THE ORGANIZATION AND INFORMATION MANAGEMENT
EVALUATING INFORMATION TECHNOLOGIES
  • COMPUTER HARDWARE AND SOFTWARE
  • DATABASE MANAGEMENT SYSTEMS
  • TELECOMMUNICATION AND NETWORKS
DESIGNING SYSTEMS FOR BUSINESS
  • INTRODUCTION TO E-COMMERCE AND E-BUSINESS
  • FUNCTIONAL AND ENTERPRISE SYSTEMS
  • MANAGEMENT SUPPORT AND COORDINATION SYSTEMS
MANAGING THE INFORMATION RESOURCES
  • SYSTEMS PLANNING, DEVELOPMENT, AND IMPLEMENTATION
  • MANAGING THE DELIVERY OF INFORMATION SERVICES

Caractéristiques techniques

  PAPIER
Éditeur(s) Wiley
Auteur(s) Judith R. Gordon, Steven R. Gordon
Parution 31/03/2003
Nb. de pages 430
Format 20,5 x 25,5
Couverture Broché
Poids 825g
Intérieur Noir et Blanc
EAN13 9780471455493
ISBN13 978-0-471-45549-3

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