It's Never Done That Before!

A Guide to Troubleshooting Windows XP

John Ross

264 pages, parution le 29/05/2006

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Résumé

Do some Windows XP problems make you scratch your head in wonder? Has an application suddenly chosen not to start or a piece of hardware simply stopped working? Ever had the Internet "disappear" or been faced with a Blue or Black Screen of Death? Do the neighbors call you to fix their machines when you'd really prefer to hand them a book so they can solve their own problems?

If you know enough about computers to use one but not always enough to fix those unexpected Windows problems, It's Never Done That Before! is the book for you. It gives you:

Troubleshooting techniques and tips for solving common XP problems
Strategies for finding and fixing obscure It's Never Done That Before! problems
Hints for troubleshooting BIOS beep codes and Blue Screen errors
Help with XP's troubleshooting tools (such as Safe Mode and the Recovery Console)
Survival strategies for wrangling device drivers, the BIOS, and the Windows Registry
Techniques for dealing with viruses, spyware, and Internet problems
Advice for getting the most out of the Microsoft Knowledge Base and other online resources, plus tips for dealing with technical support

Got Windows problems? You're not alone. Reach for It's Never Done That Before!-the lifeline you'll grab when your computer does something you didn't expect it to do.

L'auteur - John Ross

John Ross has been using and writing about Windows since the first version was introduced more than 20 years ago. He is the author of books about Windows for Microsoft Press and Sybex, and other books about networks and the Internet for several major publishers. His most recent book for No Starch Press was The Book of Wi-Fi. He has also been a consultant for major technology manufacturers, including Motorola and AT&T.

Sommaire

Acknowledgments
Introduction
Troubleshooting Methods and Tools
Types of Windows Problems and Failures
What to Do When Windows Won't Start
Black Screens and Blue Screens
Solving Device Driver Problems
Using the Microsoft Knowledge Base and Other Online Resources
Using System Restore and Other Rollback Techniques
Underneath It All: The BIOS
The Windows Registry: Here Be Demons
Dealing with Individual Programs and Files
Service Packs, Patches, and Other Updates
Viruses, Spyware, and Other Nasties
Internet Connection Problems
Local Network Problems
Dealing with Hardware Problems
Troubleshooting and Replacing Hard Drives
Troubleshooting and Replacing Other Hardware
If All Else Fails
Call Tech Support
Cutting Your Losses: What to Do When Nothing Else Works
Things to Do Now, Before Your Computer Crashes
Appendix A: Device Manager Error Codes and BIOS POST Beep Codes
Appendix B: Free and Inexpensive Security Programs for Windows XP
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	No Starch Press
Auteur(s)	John Ross
Parution	29/05/2006
Nb. de pages	264
Format	18 x 23,5
Couverture	Broché
Poids	577g
Intérieur	Noir et Blanc
EAN13	9781593270766
ISBN13	978-1-59327-076-6