MCDST Guide to Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

Exam #70-271

James Michael Stewart - Collection Course Technology

623 pages, parution le 31/12/2004

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Résumé

MCDST Guide to Supporting Users and Troubleshooting a Microsoft® Windows® XP Operating System prepares students for the real-world challenges of being a desktop support technician. Extensive coverage includes attended and unattended Windows XP installations, user accounts and resources, security, and troubleshooting tips. Activities are interspersed throughout each chapter to provide the proper balance of conceptual material and hands-on reinforcement. Case projects at the end of each chapter enable students to take the role of a desktop support technician and make decisions and troubleshoot real-life problems.

Key Features:

Content maps fully to MCDST Certification Exam #70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Review Questions, Activities, and Case Projects reinforce concepts, sharpen skills, and prepare students for certification
Test preparation software mimics the exam environment with more than 100 questions
"In the Workplace" feature provides hints about the real-life duties of a desktop support technician

L'auteur - James Michael Stewart

James Michael Stewart (Security+, CISSP) is a full-time writer, trainer, and researcher for Impact Online, an independent courseware development company located in Austin, Texas. He has authored over 40 books, as well as written articles for numerous publications, including C|Net, InfoWorld, and Windows NT Magazine.

Sommaire

Introduction
Planning the Installation of Windows XP
Attended and Unattended Installations and Troubleshooting
Upgrading from a Previous Version of Windows
Troubleshoot System Startup and User Logon Problems
User Environment and Multiple Languages
Configure and Troubleshoot Local User and Croup Accounts
Troubleshoot Security Settings and Local Security Policy
Troubleshooting Storage Devices and Display Devices
Troubleshooting Power Management and I/O Devices
Collect and Analyze System Performance Data
Managing Access to Shared File System Resources
Network Printing and Offline Files
Troubleshoot TCP/IP
Troubleshooting Remote Connections
Internet Explorer and Remote Connectivity Tools
Practice Exam
Glossary
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Thomson
Auteur(s)	James Michael Stewart
Collection	Course Technology
Parution	31/12/2004
Nb. de pages	623
Format	19 x 23,5
Couverture	Broché
Poids	1087g
Intérieur	Noir et Blanc
EAN13	9780619216047
ISBN13	978-0-619-21604-7

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Consultez aussi

Informatique Certifications Microsoft MCDST : Microsoft Certified Desktop Support Technician