Network Manager's Handbook

Nathan J. Muller

606 pages, parution le 02/12/2002

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Résumé

No other book covers life on the line with all the daily operations involved in running a business-scale network - and being a corporate officer at the same time - like Network Manager's Handbook.

While many other books talk about networking technologies, author Nathan J. Muller tackles the real make-or-break operations and procedures such as strategic planning, documentation, retrofitting, "managing up," and much more. This unique survival guide delves into everything you didn't learn in school but need to know, such as:

Minimizing risk during procurements
Calculating the "true cost"
Downsizing
Operating the Help Desk
Asset identification
Systems integration
Network security
Outsourcing
Contingency planning

Muller provides the insights that only a veteran with real-world experience can offer, including:

Why design is half the job and implementation is half the battle
Secrets of successful financial planning
How to effectively negotiate service agreements
The role of the communications department
The most effective way to manage, evaluate, and schedule technical staff

Contents

Part 1 Assembling the Infrastructure

Role of the Communications Department
The Procurement Process
Writing the Request for Proposal
Financial Planning
Managing, Evaluating, and Scheduling Technical Staff
Outsourcing Infrastructure

Part 2 Organizing Technology Assets

Downsizing and Distributing Information Resources
Network Service and Facility Selection
Systems Integration
Help Desk Operations
Network Integration
Navigating Service Level Agreements
Technology Asset Management

Part 3 Keeping the Network Healthy

Maintenance and Support Planning
Network Monitoring and Testing
Network Management
Network Design and Optimization
Managing Technology Transitions

Part 4 Protecting tne Business

Network Security
Business Continuity Planning

L'auteur - Nathan J. Muller

Nathan J. Muller is a managing partner and consultant at the Ascent Solutions Group, LLC in Sterling, VA. He is also the author of IP Convergence: The Next Revolution in Telecommunications, Desktop Encyclopedia of the Internet, Wireless Data Networking, and Intelligent Hubs (Artech House, 2000, 1999, 1995, 1994).

Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Nathan J. Muller
Parution	02/12/2002
Nb. de pages	606
Format	18,5 x 23,3
Couverture	Broché
Poids	1178g
Intérieur	Noir et Blanc
EAN13	9780071405676