Software Quality Assurance

Software quality assurance (SQA) systems are vital for software developers in the software and the electronics industries as well as for information systems divisions in organizations.

This book, based on many years of consulting and teaching experience, is designed to serve three audiences: students at universities and colleges, participants in vocational training courses in the industry and practitioners/professionals. Each chapter will conclude with commonly raised questions, problems, short case studies, and topics for discussion.

The methodology to be presented in the book conforms with the requirements of ISO 9000 standards (ISO 9001 Quality Management and Quality Assurance Standard and of ISO 9000-3 Guidelines for the Application of ISO 9001 to the Development, Supply, Installation and Maintenance of Computer Software). The topics that will be covered will conform with the requirements of most vocational training programs (e.g.. the American Society for Quality's training program for Certified Software Quality Engineers).

The book is designed to include in its appendices a collection of useful templates and checklists containing items of great interest to practitioners and students, and is accompanied with an Instructor's Guide containing lesson planning guidelines, guides for conducting discussions, OHPs and test material.

Features

• Emphasizes state-of-the-art topics such as computerized tools for software testing and for managing SQA activities.
• Emphasises the application aspects of SQA systems, discussing how to overcome difficulties in the implementation and operation of SQA systems.
• Integrates real-life examples into the text.
• Numerous pedagogical features (summary boxes, faqs, problems, case studies and discussion topics).
• Professional appendices (a collection of useful document templates and review checklists).

Contents

• PartI: Introduction
  • 1: The Software Quality allenge
  • 2: What is Software Quality?
  • 3: Software Quality Factors
  • 4: The Components of the Software Quality Assurance System - Overview
• Part II: Pre-Project Software Quality Components
  • 5: Contract Review
  • Appendix 5A: Proposal Draft Reviews - Subjects ecklist
  • Appendix 5B: Contract Draft Review - Subjects ecklist
  • 6: Development and Quality Plans
  • Appendix 6A: Software Development Risks and Software Risk Management
• Part III: SQA Components in the Project Life Cycle
  • 7: Integrating Quality Activities in the Project Life Cycle
  • 8: Reviews
  • Appendix 8-A: Dr Report Form
  • Appendix 8-B: Inspection Session Findings Report Form
  • Appendix 8-C: Inspection Session Summary Report
  • 9: Software Testing - Strategies
  • 10: Software Testing - Implementation
  • 11: Assuring The Quality of Software Maintenance
  • 12: Assuring The Quality of External Participants' Parts
  • 13: Case Tools and their Affect on Software Quality
• Part IV: Software Quality Infrastructure Components
  • 14: Procedures and Work Instructions
  • Appendix 14-A: Design Review Procedure
  • 15: Supporting Quality Devices
  • 16: Staff Training, Instructing and Certification
  • 17: Preventive and Corrective Actions
  • 18: Configuration Management
  • 19: Documentation and Quality Records Controls
• PART V: Softwre Quality Management Components
  • 20: Project Progress Control
  • 21: Software Quality Metrics
  • 22: Software Quality Costs
• PART VI: Standards, Certification and Assessment
  • 23: SQA Standards
  • 24: ISO 9001 Certification
  • 25: Software Process Assessment
• PART VII: Organizing for Quality Assurance
  • 26: Management and its Role in Quality Assurance
  • 27: The Software Quality Assurance Unit
  • 28: SQA Trustees and Committees
  • EPILOGUE: The Future of SQA