Résumé
Contents
I. INTRODUCTION.
- 1. Putting the 'e' in Commerce.
- 2. What's The Big Idea? Identifying a Need.
- 3. WWW - The Wild & Wooly Web.
- 4. Creating A Unique Selling Position.
- 5. The Business Plan - Your Plan for Your Online Business.
- 6. Getting the Dough.
- 7. Getting Started - First Steps.
- 8. Hosting Your Store for Free.
- 9. Hosting with an ISP.
- 10. Be Your Own Host.
- 11. Building Your Web Store.
- 12. The 3 Cs of eCommerce.
- 13. Meeting The Customer's Expectations.
- 14. The Seven Cardinal Sins of eCommerce.
- 15. Taking The Order.
- 16. Fulfillment And Shipping.
- 17. Customer Service.
- 18. Marketing.
- 19. Speaking the Language of Net Advertising?
- 20. Promoting Your Site For FREE! - From MeatSpace to CyberSpace.
- 21. Contests, Give-Aways & Promotions.
- 22. PR - Getting the Word Out.
- 23. Affiliate Marketing.
- 24. The 10 Ways to Drive Customers AWAY from your site.
- Appendix. Important Resources On the Web
L'auteur - Frank Fiore
Frank Fiore is an acknowledged eBusiness expert and accomplished author of six eBusiness books that have sold over 50,000 copies. His most recent book from Que Publishing is Writing a Business Plan in No Time. He was the online shopping guide for About.com and is a prolific writer of eBusiness features on Informit.com. In addition to his writing endeavors, he has appeared on numerous TV and radio talk shows discussing online shopping and the future of eCommerce, and teaches college level courses on eBusiness at Western International University.
Caractéristiques techniques
PAPIER | |
Éditeur(s) | Que |
Auteur(s) | Frank Fiore |
Parution | 01/10/2001 |
Nb. de pages | 350 |
Format | 18,8 x 23,2 |
Couverture | Broché |
Poids | 604g |
Intérieur | Noir et Blanc |
EAN13 | 9780789725646 |
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