Support exam prep

New Exam Prep futures:

A unique Self-Assessment analyzes your educational and experiential background, as well as your level of knowledge, and offers suggestions about preparation and study

-Insights on exam objectives

Real-world projects teach you professional skills, provide background on the topic, and cover on-the-job situations where the scenario may occur

Exam Prep review questions at the end of each chapter help prepare you for the exam environment

A complete practice test at the end of the book has an answer and explanation section indicating why the right answers are right and the wrong answers are wrong

In This Book You'll Learn How To:

Use the Cisco IOS problem-solving model Troubleshoot the Cisco IOS Identify and resolve serial interface problems Identify, troubleshoot, and resolve Layer 3 protocol issues for IP, IPX, and AppleTalk Troubleshoot and resolve problems in a switched internet work environment Identify and troubleshoot Frame Relay and ISDN support issues Identify and resolve problems related to the Physical layer Identify and resolve problems related to the Data Link layer Identify and resolve problems related to the Network layer

Contents at a Glance

• Chapter 1 The Network Models
• Chapter 2 LAN Technologies
• Chapter 3 Basic Troubleshooting Tools
• Chapter 4 LAN Protocols
• Chapter 5 Basic Configurations
• Chapter 6 Frame Relay, Serial Links, and X.25 Troubleshooting
• Chapter 7 Troubleshooting Novell NetWare Environments
• Chapter 8 VLAN
• Chapter 9 Spanning Tree Protocol
• Chapter lO Catalyst 5000 Troubleshooting
• Chapter 11 'Policy-Based Networking
• Chapter 12 Advanced Troubleshooting Tools
• Chapter 13 Troubleshooting Integrated Services Digital Network
• Chapter 14 Troubleshooting Routing Protocols
• Chapter 15 IP/TCP Troubleshooting
• Chapter 16 Sample Test
• Chapter 17 Answer Key
• Appendix A Answers to Review Questions
• Appendix B Objectives for Exam 640-506
• Appendix C Study Resources
• Appendix D Cisco Quick Subnetting Chart