Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
MCDST Self-Paced Training Kit (Exam 70-272)
Walter Glenn - Collection Training Kit
Résumé
All new, all-in-one exam prep, practice, and review for the skills measured by MCDST EXAM 70-272-and on the job
Help maximize your performance on Exam 70-272, one of two required exams for the new Microsoft Desktop Support Technician Certification (MCDST), with this all-new MCDST TRAINING KIT. This kit contains the tools and features that exam candidates want most-including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise that you can apply to the job.
Focusing on building your ability to resolve end-user incident requests about applications running on the Microsoft Windows XP operating system in the corporate or home environment, this official study guide covers configuring and troubleshooting applications, including Microsoft Office and Microsoft Internet Explorer; resolving issues related to usability and application customization; configuring and troubleshooting connectivity for applications; and configuring application security features.
Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 300 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers-including pointers back to the book for further study. You also get a 30-day evaluation version of Microsoft Office Professional Edition 2003 software and other resources on CD-ROM-making this kit an exceptional value and a great career investment.
L'auteur - Walter Glenn
Walter Glenn is a veteran of more than 17 years in the computer industry. He works in Huntsville, Alabama as a consultant, trainer, and writer. Walter is a Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Trainer (MCT). He is the author of numerous computer-related books whose titles include Exchange 2003 Server Administrator's Companion (Microsoft Press), Outlook® Pocket Guide (O'Reilly), Word Pocket Guide (O'Reilly), Windows XP Tips and Techniques (Osborne/McGraw-Hill), MCSE Exchange 2000 Server Study Guide (Sybex), MCSE Guide to Microsoft Windows 2000 Networking (Course Technology), and Word 2000 in a Nutshell (O'Reilly). Walter has also written online MCSE prep courses for Digital Think and prepared online technical resources for Microsoft.
Sommaire
- Learn at Your Own Pace
- Introduction to Desktop Support
- Resolving a Service Call
- Troubleshooting the Operating System
- Microsoft Outlook and Outlook Express
- Supporting Internet Explorer
- Installing and Configuring Office Applications
- Troubleshooting Office Applications
- Common Connectivity Problems
- Security and Security Permissions
- Protecting the Computer
- Troubleshooting Application Access on Multiuser, Multiple Boot, and Networked Computers
- Resolving Issues with Locally Attached Devices
- Prepare For the Exam
- Configuring and Troubleshooting Applications
- Resolving Issues Related to Usability
- Resolving Issues Related to Application Customization
- Configuring and Troubleshooting Connectivity for Applications Configuring Application Security
- Appendix: Microsoft Windows XP Service Pack 2
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Microsoft Press |
| Auteur(s) | Walter Glenn |
| Collection | Training Kit |
| Parution | 21/06/2004 |
| Nb. de pages | 850 |
| Format | 19 x 23,5 |
| Couverture | Relié |
| Poids | 1720g |
| Intérieur | Noir et Blanc |
| EAN13 | 9780735620889 |
Avantages Eyrolles.com
Consultez aussi
- Les meilleures ventes en Graphisme & Photo
- Les meilleures ventes en Informatique
- Les meilleures ventes en Construction
- Les meilleures ventes en Entreprise & Droit
- Les meilleures ventes en Sciences
- Les meilleures ventes en Littérature
- Les meilleures ventes en Arts & Loisirs
- Les meilleures ventes en Vie pratique
- Les meilleures ventes en Voyage et Tourisme
- Les meilleures ventes en BD et Jeunesse
