Systematic process improvement using ISO 9001:2000 and CMMI

Boris Mutafelija, Harvey Stromberg

318 pages, parution le 30/05/2003

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Résumé

ISO 9001 is known throughout the world as the gold standard for quality management and process improvement, but quality assurance professionals have also discovered the power of CMMISM ? the latest process improvement model from the Software Engineering Institute. This practical book explores how organizations can use these two frameworks in tandem to improve process quality by quantum leaps.

More importantly, it shows how you can streamline your organization's process improvement program by capitalizing on the similarities both frameworks share while minimizing their differences. Save your organization's resources and vastly improve quality as you move your organization towards both ISO 9001:2000 and CMMISM compliance certification. If your organization implemented older versions of the ISO and CMMSM models, you can follow the migration path this book lays out in detail for upgrading to the latest versions of CMMISM and ISO 9001 2000.

Introduction
Process Improvement
Framework Introduction
Revised Frameworks: ISO 9001:2000 and CMMI - ISO 9001:2000. CMMI.
ISO:2000 and CMMI Synergy
Transitioning from Legacy Standards
Approaches Using ISO-CMMI Synergy
Appraisal/Registration
Document Mapping
Acronyms

About the Authors
Index

L'auteur - Boris Mutafelija

Boris Mutafelija is a manager for BearingPoint in McLean VA. He is authorized by the SEI as a CBA IPI Lead Assessor and SCAMPI Lead Appraiser. His process improvement interests include process frameworks, enterprise aspects of process engineering and improvement, measurements, statistical process control and the use of standards in developing effective and efficient process improvement approaches.

L'auteur - Harvey Stromberg

Harvey Stromberg is a manager with Hughes Network Systems, Germantown MD. He is recognized by the American Society for Quality (ASQ) as a Certified Software Quality Engineer (CSQE). His process improvement interests are in the use of quality assurance, measurements, and statistical techniques for process and project management.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Artech House
Auteur(s)	Boris Mutafelija, Harvey Stromberg
Parution	30/05/2003
Nb. de pages	318
Format	18,3 x 23,5
Couverture	Relié
Poids	740g
Intérieur	Noir et Blanc
EAN13	9781580534871
ISBN13	978-1-58053-487-1