Working with Groupware

Understanding and Evaluating Collaboration Technology

J.H. Erik Andriessen

204 pages, parution le 18/02/2003

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Résumé

This book looks at the social aspects of how virtual and geographically dispersed groups work together using information and communication tools (groupware). It introduces the basic concepts and brings together ideas from various disciplines to provide an integrated approach to the evaluation and design of groupware technology.

Key topics include:

Why some collaboration technologies succeed and others fail
The conditions needed for successful distributed collaboration
How to take a systematic, user-oriented, design-related approach to the evaluation of computer supported collaboration

Primarily intended for undergraduate and postgraduate students studying Information and Communication Technology, Human-Computer Interaction, Communication Sciences, Human Factors, Interface Design and Multimedia Systems, this book will also be of interest to researchers, practitioners and lecturers in social and organisational sciences.

Contents

Part I: Human Interaction and Collaboration Technology

Social Processes and Support Tools
Implications of Collaboration Technology
The Role of Technology in Society

Part II: Theories for Understanding and Evaluation

Technology Acceptance
System Match Theories
Group Processes
Innovation and Implementation
Integration for Evaluation

Appendix 1. Evaluation Issues
Appendix 2. Effective Teams
Appendix 3. Examples of Assessment Tools

L'auteur - J.H. Erik Andriessen

Delft University of Technology, Delft, The Netherlands

Caractéristiques techniques

	PAPIER
Éditeur(s)	Springer
Auteur(s)	J.H. Erik Andriessen
Parution	18/02/2003
Nb. de pages	204
Format	15,2 x 23,4
Couverture	Broché
Poids	317g
Intérieur	Noir et Blanc
EAN13	9781852336035
ISBN13	978-1-85233-603-5