Extreme Facilitation

Guiding Groups Through Controversy and Complexity

Suzanne Ghais

290 pages, parution le 18/05/2005

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Résumé

Extreme Facilitation picks up where other books on the topic leave off to present a revolutionary method that helps large, unwieldy, adversarial, and apparently dysfunctional groups achieve consensus and reach objectives on divisive and contentious issues no matter how long the group has been struggling. Throughout the book, expert facilitator Suzanne Ghais shows how extreme facilitation - which puts on the emphasis on creativity, flexibility, and customization - can change how group members interact with one another and how participants view the issues even in the most challenging and exceptionally difficult situations. Extreme Facilitation covers the preparatory phases of the process, including assessment, convening, and contracting. Ghais also offers vital information on process design and tips for handling situations that many facilitators find particularly challenging.

L'auteur - Suzanne Ghais

Suzanne Ghais is program manager at the internationally renowned conflict resolution organization CDR Associates. She has facilitated a wide variety of group processes in the organizational and public-policy arenas. She has worked with large and small corporations, government agencies at all levels, industry and business associations, educational and health care institutions, and nonprofit organizations.

Sommaire

Acknowledgments
Introduction
Foundations
Conducting the Process
Bibliography
About the Author
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Jossey-Bass
Auteur(s)	Suzanne Ghais
Parution	18/05/2005
Nb. de pages	290
Format	15,5 x 23,5
Couverture	Relié
Poids	508g
Intérieur	Noir et Blanc
EAN13	9780787975937
ISBN13	978-0-7879-7593-7