Loyalty-Based Selling
The Magic Formula for Becoming the #1 Sales Rep
162 pages, parution le 01/09/2001
Résumé
Becoming the top-ranking sales rep is the burning desire in
the hearts of thousands of reps. This heated competition to
become number one exists at virtually every company that
has a sales force of two or more people.
Now readers can achieve this goal with LOYALTY-BASED SELLING. Unveiling seven powerful steps, this action-packed book offers readers a foolproof way to learn and execute exactly what it takes to get to the top. The concept is so simple, yet so profound, that salespeople will wonder why they didnÕt think of it years ago. Readers will learn how to:
- Deliver the best service customers have ever received
- Elevate relationships to the pinnacle level—friendships
- Turn angry customers into deeply loyal ones
- Convert customer loyalty into skyrocketing sales numbers
- Make huge positive impressions on customers
- Use creative and effective techniques to thrill customers
- Save time for themselves and for their customers.
Contents
- Introduction
- 1. How and Who
- 2. The Magic Formula
- 3. Magic Step 1: Get the Answers to the Test
- 4. Magic Step 2: Make Friends
- 5. Magic Step 3: Blast Off with the Big Things
- 6. Magic Step 4: Light ÔEm Up with the Little Things
- 7. Magic Step 5: Have Fun
- 8. Magic Step 6: Time to Win
- 9. Magic Step 7: Get the Test Scores
- 10. Congratulations
L'auteur - Tim Smith
Tim Smith (Grand Rapids, MI) became the number one sales rep for Stryker Corp. at age 24 and has repeated this ranking several times, recently topping 2400 competing reps. He remains a full-time sales rep and now also trains reps worldwide.
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Amacom |
| Auteur(s) | Tim Smith |
| Parution | 01/09/2001 |
| Nb. de pages | 162 |
| Format | 15,2 x 23 |
| Couverture | Broché |
| Poids | 277g |
| Intérieur | Noir et Blanc |
| EAN13 | 9780814471043 |
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