Information Technology for Management
Making Connections for Strategic Advantage
Efraim Turban, Ephraim McLean, James Wetherbe
Résumé
Turn today's inforamtion technologies into your strategic advantage
Featuring the latest on e-commerce, supply chain management, data and knowledge management, and more, Turban, McLean, and Wetherbe's INFORMATION TECHNOLOGY FOR MANAGEMENT, Second Edition Update, shows readers how to harness the power of today's information technologies for strategic advantage.
With a strong focus on managerial issues, the authors explain why IT plays an essential role in any organization's success and how different functional areas can use IT to facilitate problem solving, increase productivity and quality, improve customer service, and enable business process reengineering. Throughout the book, fascinating "war stories" and real-world examples make concepts come alive. And a Web-based Virtual Company project offers a unique opportunity to put theory into practice.
HERE'S WHAT'S NEW IN THE UPDATE-EDITION:
- A completely rewritten and updated Chapter 6 on e-commerce.
- A fully revised and refocused Chapter 4, retitled "Supply Chain, Enterprise Resource Planning, and Business Process Reengineering." Original sections 4.1, 4.2, and 4.7 have been reworked and combined into a new Appendix on Business Process Reengineering and placed on the Turban Web site for reference.
- New section (8.4) on IS and Customer Relationship Management.
- Updated Technology guides at the end of the text that reflect the latest developments in hardware, software, data and databases, telecommunications, and the Internet.
- New cases on the book's Web site.
IT IN THE ORGANIZATION
- 1. Organizations, Environments, and Information Technology
- 2. Information Technologies: Concepts and Management
- 3. Strategic Information Systems
- 4. Supply Chain, Enterprise Resources Planning, and Business Process Reengineering
- 5. Network Computing: Discovery, Communication, and Collaboration
- 6. Electronic Commerce
- 7. Impacts of IT on Organizations, Individuals, and Society
- 8. Transaction Processing, Innovative Functional Systems, and Integration
- 9. Supporting Management and Decision Making
- 10. Data and Knowledge Management
- 1l. Intelligent Support Systems
- 12. Planning for Information Technology and Systems
- 13. Information Technology Economics
- 14. Systems Development
- 15. Managing Information Resources, Control, and Security
- T.1 Hardware
- T.2 Software
- T.3 Data and Databases
- T.4 Telecommunications and the internet
L'auteur - Efraim Turban
Efraim Turban is currently a Visiting Scholar with the Pacific Institute for Information Systems Management College of Business University of Hawaii at Manoa. He obtained his MBA and Ph.D. degrees from the University of California, Berkeley. His industry experience includes eight years as an industrial engineer, three of which were spent at General Electric Transformers Plant. He also has extensive consulting experience to small and large corporations as well as to foreign governments. In his 30 years of teaching, Dr. Turban has served as Distinguished Professor at Eastern Illinois University, and as Visiting Professor at UCLA, City University of Hong Kong, Nanyang Technological University in Singapore, Hong Kong University of Science and Technology, and University of Miami. He also taught at UCLA, USC, Simon Fraser University, and California State University, Long Beach and has held permanent positions with Lehigh University, Simon Fraser University, and Florida International University. Dr. Turban was a co-recipient of the 1984/85 National Management Science Award (Artificial Intelligence in Management). In 1997 he received the Distinguished Faculty Scholarly and Creative Achievement Award at California State University, Long Beach. He was the co-chair of the 1999 International Conference of Electronic Commerce. Dr. Turban has published over 100 articles in leading journals. He has also published 21 books, including Electronic Commerce 2004: A Managerial Perspective.
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Wiley |
| Auteur(s) | Efraim Turban, Ephraim McLean, James Wetherbe |
| Parution | 15/09/2000 |
| Édition | 2eme édition |
| Nb. de pages | 850 |
| Format | 21 x 26 |
| Couverture | Relié |
| Poids | 1715g |
| Intérieur | Quadri |
| EAN13 | 9780471389194 |
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