How to Manage Problem Employees

A Step-by-Step Guide for Turning Difficukties Employees into High Performers

Glenn Shepard - Collection Business Management

198 pages, parution le 26/08/2005

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Résumé

There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who don't want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

L'auteur - Glenn Shepard

Glenn Shepard is the owner and founder of Glenn Shepard Seminars in Nashville, Tennessee. Nearly 100,000 managers, from Fortune 500 companies and small businesses alike, have attended his seminars. He is also the author of How to Manage Problem Employees, from Wiley.

Sommaire

What Happened to the American Work Ethic?
Becoming the Manager You Need to Be
Creating a Healthy Work Environment
How Do I Avoid Hiring Problem Employees?
Taming the Compensation Monster
How to Avoid Legal Pitfalls
Why People Do the Things They Do
How to Get Employees to Come to Work and Be on Time
The Art of Discipline
Fighting Abuse of Unemployment Benefits
How to Handle Daily Challenges Problem Employees Create
Notes
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Wiley
Auteur(s)	Glenn Shepard
Collection	Business Management
Parution	26/08/2005
Nb. de pages	198
Format	14 x 21,5
Couverture	Broché
Poids	225g
Intérieur	Noir et Blanc
EAN13	9780471730439
ISBN13	978-0-471-73043-9