Key issues in organizational communication

Dennis Tourish, Owen Hargie

304 pages, parution le 31/12/2003

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Résumé

It is often said that the practice of management is in crisis. Managers are finding it harder than ever to develop strategies which withstand the shocks of the marketplace, as they reach for prescriptions for success that turn out to be no more than passing fads.

This book cuts through these conflicting issues to show how organizational communication plays a vital role in helping organizations confront a world in which uncertainty rules. Arguing that many managers fail to adequately consider the communication consequences of the decision making process and its impact on organizational effectiveness, Key Issues in Organizational Communication shows how insights gleaned from organizational communication offer a route through these dilemmas.

L'auteur - Dennis Tourish

Professor of Communication at Aberdeen Business School in the Robert Gordon University.

L'auteur - Owen Hargie

Professor of Communication at University of Ulster, and Adjunct Professor at the Norwegian University of Science and Technology.

Sommaire

Dennis Tourish and Owen Hargie The Crisis of Management and the Role of Organisational Communication
Dennis Tourish and Owen Hargie The Communication Consequences of Downsizing Trust, Loyalty and Commitment
Phil Clampitt and M. Lee Williams Communicating about Organizational Uncertainty
Patrick Dawson Managing Change: Communication and Political Process
Paula O'Kane, Owen Hargie and Dennis Tourish Communication without Frontiers: The Impact of Technology upon Organisations
Ted Zorn and James Taylor Knowledge Management and/as Organizational Communication
Monica Rolfsen The Tyranny Of Trends? Towards an Alternative Perspective on Fads in Management
Charmine Hartel, Leigh Kibby and Michelle Pizer Intelligent Emotions Management
Harald Valås and Olav Sletta Blending Attitudes and Motivation: A Key Cocktail
Oluremi Ayoko, Charmine Hartel, Greg Fisher and Yuka Fujimoto Communication Competence In Cross-Cultural Business Interactions
Stanley Deetz and Devon Brown Conceptualising Involvement, Participation and Workplace Decision Processes: A Communication Theory Perspective
Dennis Tourish and Owen Hargie Motivating Critical Upward Communication: A Key Challenge for Management Decision-Making
Ashly Pinnington Organizational Culture: Liberation or Entrapment?
Matthew W. Seeger Organisational Communication Ethics: Directions for Critical Inquiry and Application
Owen Hargie and Dennis Tourish How are we Doing? Measuring and Monitoring Organisational Communication

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Routledge
Auteur(s)	Dennis Tourish, Owen Hargie
Parution	31/12/2003
Nb. de pages	304
Format	15,5 x 23,5
Couverture	Broché
Poids	485g
Intérieur	Noir et Blanc
EAN13	9780415260930
ISBN13	978-0-415-26093-0