Operations Management

A Supply Chain Approach

Derek Waller

900 pages, parution le 07/05/2003 (2^eme édition)

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Résumé

Operations Management is the effective planning, organization and control of the resources and activities needed to provide customers with goods and services. This encompasses a broad range of functions including the provision of raw materials, manufacturing, assembly and distribution of finished goods to the client. With the increasing use of subcontractors in disparate locations for many business functions and the continual drive for shorter lead-times, this supply-chain network is a critical factor in business success. Derek Waller's new approach to operations management treats operations and the supply chain as an integrated system, highlighting the links between the supply chain and all other parts of the business in both the manufacturing and service sectors.

To reflect this, he gives more prominence to key topics such as inventory control, quality, planning and forecasting than many competitive books. A comprehensive and practical text, the first edition has been praised for its fresh approach, lively writing style, use of examples and international emphasis. The current book takes a fully student-centred approach complete with chapter introductions, summaries, boxed examples, questions, exercises and cases. As befits a modern text in operations management, Waller balances the coverage of manufacturing and service sectors and includes up-to-date technological topics. The new edition will be rewritten throughout to incorporate the latest technological advances and business thinking. In addition, the supply chain approach will be more clearly highlighted, along with links to strategy, to provide a more coherent conceptual framework.

Contents

Part One: Operations and Strategic Decisions

Positioning Operations Management and the Supply Chain
Strategy of Organizations
Site selection Defining site selection
Quality Management
An Environmental Balance

Part Two: Design in Operations Management

Design of The Product
Process Design and the Operations Network
Human Resources in The System Design
Design of The Facility Layout

Part Three: Planning and Organizing

Forecasting
Inventory Management
Operations and Capacity Planning
Material Requirements and Enterprise Resource Planning
Operations Scheduling
Lean Production and Just-In-Time
Purchasing and Subcontracting
Managing the Integrated Supply Chain
Project Management

Part Four: Further Analysis

Reliability and Maintenance for Control
Statistical Quality Control
Waiting Lines
Theory of Constraints
Decision Making and Risk
Linear Programming
Financial Analysis Product Pricing
Auditing the Operations and Supply Chain
Statistical Concepts
Glossary

Caractéristiques techniques

	PAPIER
Éditeur(s)	Thomson
Auteur(s)	Derek Waller
Parution	07/05/2003
Édition	2^eme édition
Nb. de pages	900
Format	19,5 x 26
Couverture	Broché
Poids	1665g
Intérieur	Noir et Blanc
EAN13	9781861528032
ISBN13	978-1-86152-803-2