Strategic Operations Management

Steve Brown, Richard Lamming, John Bessant, Peter Jones - Collection Management

420 pages, parution le 29/12/2004 (2^eme édition)

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Résumé

This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Management shows operations as combining products and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in each chapter. Manufacturing, service supply and other key factors are all shown to be in place. In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage.

L'auteur - Steve Brown

In his sixteen years of experience developing custom network, multimedia, and business software, Steve Brown has mastered writing innovative code and teaching programmers to do the same. He is president and owner of MYLE Software and Consulting and author of Visual Basic 5: No experience required and Visual Basic 6 In Record Time.

L'auteur - Richard Lamming

Richard Lamming , Director of the School of Management, University of Southampton, UK

L'auteur - John Bessant

John Bessant est professeur en gestion de l'innovation à l'Institut de Gestion de l'Université de Cranfield, Royaume-Uni.

L'auteur - Peter Jones

Peter Jones , IFCA Professor of Production and Operations Management, University of Surrey, UK

Sommaire

Introduction to operations management
Strategic operations management
Managing the transformation process
Innovation - managing the renewal of the business
Managing inventory, MRP and JIT
Supply management
Capacity and scheduling management
Quality and BPR
Human resources and strategic operations management
The future for operations management
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Elsevier
Auteur(s)	Steve Brown, Richard Lamming, John Bessant, Peter Jones
Collection	Management
Parution	29/12/2004
Édition	2^eme édition
Nb. de pages	420
Format	19 x 24,5
Couverture	Broché
Poids	820g
Intérieur	Noir et Blanc
EAN13	9780750663199
ISBN13	978-0-7506-6319-9