The big book of six sigma training games

Creative Ways to Teach Basic DMAIC Principles and Quality Improvement Tools

Chris Chen, Hadley Roth - Collection Business

250 pages, parution le 26/01/2005

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Résumé

The quickest, easiest, and most enjoyable way to get employees on track with Six Sigma concepts and tools

Each year Six Sigma methods save companies like Motorola, GE, Sony, and Microsoft billions that would have been lost to inefficiency in business processes. But learning Six Sigma methods can be a confusing experience, especially for people without a technical background. In this book, experienced Six Sigma trainer Chris Chen and Six Sigma Master Black Belt Hadley Roth take a proven, innovative approach to getting people from all experiential levels quickly up and running with basic Six Sigma concepts and tools.

The latest in the hugely popular Big Book of Games series, The Big Book of Six Sigma Training Games features 50 games, exercises and activities that provide an enjoyable, non-intimidating way to:

Acquaint employees with Six Sigma-what it is, where it came from, and what it can do for them and their companies
Teach Six Sigma roles and organization
Familiarize teams with DMAIC, as well as Failure Mode Effects Analysis, Pareto charts, and other key improvement tools
Gear teams up for success
Identify problems in business processes and generate innovative solutions

All of the activities can be performed using common, everyday materials-such as playing cards, water, and paper clips-and each provides a thorough and enjoyable Six Sigma learning experience.

L'auteur - Chris Chen

Chris Chen is an organization effectiveness manager with Sempra Energy, a Fortune 500 company. He also runs his own consulting business, specializing in leadership training.

L'auteur - Hadley Roth

Hadley M. Roth is a Six Sigma Master Black Belt with the $25 billion global defense contractor, Northrop Grumman Corporation.

Sommaire

Why Six Sigma? Process Improvement Basics
Who's on First? Roles and Organization
What Is Our Quest? The Define Phase
How Is the Current Process Performing? The Measure Phase
What Are the "Deep Dive" Causes of a Problem? The Analyze Phase
What Will We Change? The Improve Phase
Are We There Yet? The Control Phase
Will There Be a Change Reaction? Dealing with Resistance
Is Our Team Geared for Success? Team Behaviors
How Do We Stay On Track? Project Management

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Chris Chen, Hadley Roth
Collection	Business
Parution	26/01/2005
Nb. de pages	250
Format	18,5 x 23,5
Couverture	Broché
Poids	444g
Intérieur	Noir et Blanc
EAN13	9780071443852
ISBN13	978-0-07-144385-2