The Future of Retail Banking

Delivering Value to Global Customers

Joseph A DiVanna

178 pages, parution le 07/11/2003

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Résumé

Many retail banks have become totally focused on compliance believing that the competitive threat has receded. The Future of Retail Banking explodes this myth. Joe DiVanna demonstrates that the competitive threat is becoming more complex and intense.
Martin Dolan, Misys International Banian Systems

Extract from The Future of Retail Banking:

The future of retail banking is a complex task of transforming traditional banking institutions into agile organizations that deliver financial services to facilitate a rising set of emerging global lifestyles. Institutions will be challenged to optimise the cost of services predicated on embracing new corporate structures that are competent in sensing changes in the marketplace, dynamically reconfiguring products, aligning services to global customer needs and enabling a new era of global business transactions and individual financial management.

Sommaire

List of Figures
Preface
Acknowledgements
Introduction
The Nature of Banking and its Future
Getting There: Thinking Ahead
Being There: Preparing for the Future
Competing There: Competing With New Rules
Conclusion: Synergistic Banking
References
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Palgrave
Auteur(s)	Joseph A DiVanna
Parution	07/11/2003
Nb. de pages	178
Format	16 x 24
Couverture	Relié
Poids	432g
Intérieur	Noir et Blanc
EAN13	9781403911261
ISBN13	978-1-4039-1126-1