The global diversity desk reference

Managing an international workforce

Lee Gardenswartz, Anita Rowe, Patricia Digh, Martin F. Bennett

500 pages, parution le 22/07/2003

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Résumé

Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational.

You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.

Included with the book is a free CD-ROM containing customizable tools and templates!

Introduction

Foundations of global diversity
- Beyond Diversity: What Is Culture?
- What Is Global Diversity?

Managing a global workforce
- Communicating Effectively Across Cultures
- Maximizing Global Teams and Work Groups for Higher Performance
- Managing Conflict in an International Environment
- Problem Solving in Global Organizations

Developing your organization's global competence
- Systems for Using People Effectively in Global Organizations
- Managing Performance in an International Workforce
- You as a Tool: Leader as a Change Agent

Resources and appendix
- Resources for Managing Global Diversity
- Appendix
- Index
- About the Authors
- How to Use the CD-ROM

Caractéristiques techniques

	PAPIER
Éditeur(s)	Pfeiffer
Auteur(s)	Lee Gardenswartz, Anita Rowe, Patricia Digh, Martin F. Bennett
Parution	22/07/2003
Nb. de pages	500
Format	18,5 x 24,5
Couverture	Relié
Poids	1210g
Intérieur	Noir et Blanc
EAN13	9780787967734
ISBN13	978-0-7879-6773-4