The Outsourcing Process

Strategies for Evaluation and Management

Ronan McIvor

330 pages, parution le 01/08/2005

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Résumé

Outsourcing has become one of the key drivers to improved competitiveness for organisations, especially in regions where labour costs are high. This book provides a framework for an up-to-date understanding of the outsourcing process and the key issues associated with it. It integrates a number of contemporary topics surrounding outsourcing, including benchmarking, buyer-supplier relationships, organisational behaviour, competitor analysis and technology influences. The analysis draws upon both empirical research and real case studies. The author starts by providing guidelines as to when outsourcing is appropriate and what its implications will be before moving on to explain how outsourcing is implemented. Both the benefits of successful oursourcing, and the risks and consequences of outsourcing failure are outlined.

The book is ideal for use by postgraduate students on MBA business courses or by research students. It would also benefit industry managers who are considering outsourcing or already have outsourcing programmes in place.

Sommaire

Introduction
The trend towards outsourcing
Theoretical influences on outsourcing
The outsourcing process: a framework for evaluation and management
Determining the current boundary of the organisation
Activity importance analysis
Capability analysis
An analysis of the strategic sourcing options
Developing the relationship strategy
Establish, manage and evaluate the relationship
Case study - outsourcing experiences at Telco
Conclusions

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Cambridge University Press
Auteur(s)	Ronan McIvor
Parution	01/08/2005
Nb. de pages	330
Format	18 x 25
Couverture	Relié
Poids	845g
Intérieur	Noir et Blanc
EAN13	9780521844116
ISBN13	978-0-521-84411-6