The Strategy-Focused Organization

How Balanced Scorecard Companies Thrive in the New Business Environment

Michael S Kaplan, Kaplan

400 pages, parution le 13/09/2000

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Résumé

The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone.

In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies--including Mobil, CIGNA, and AT&T Canada--Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their groundbreaking tool to the next level.

These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems. Kaplan and Norton articulate the five key principles required for building strategy-focused organizations:

1) translate the strategy into operational terms,
2) align the organization to the strategy,
3) make strategy everyone's everyday job,
4) make strategy a continual process, and
5) mobilize change through strong, effective leadership.

The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements.

L'auteur - Michael S Kaplan

Michael Kaplan is the ovvner and lead developer of Trigeminal Software, Inc., a software consulting company that focuses on all types of solutions in Microsoft Visual Basic, Access, and SQL Server , especially relating to international ization and localization. Trigeminal Software is an associate member of the Unicode Consortium, and Michael himself currently does consulting vvork for the Microsoft Windows International Division and several other divisions inside of and companies outside of Microsoft.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Michael S Kaplan, Kaplan
Parution	13/09/2000
Nb. de pages	400
Format	15,5 x 24
Couverture	Relié
Poids	771g
Intérieur	Noir et Blanc
EAN13	9781578512508
ISBN13	978-1-57851-250-8