How great decisions get made

10 easy steps for reaching agreement on even the thoughest issues

Don Maruska

208 pages, parution le 07/01/2004

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Résumé

All too often, solving tough work issues can become a tug of war as clashing departments, priorities, personality styles, and other concerns threaten to destroy any possibility of a successful conclusion. But by sharing hopes, and focusing on information rather than debate, the path to agreement can become wonderfully clear.

How Great Decisions Get Made. shows how to bring out the best in people, so that the process of decision making cements groups together rather than pulling them apart. The book gives readers a simple 10-step process to help their people overcome seemingly intractable differences, paving the way for groups to:

Embrace a world view filled with the possibility of creating better results together
Shift their attention from the stale "What should we do?" to a fresh "How can we achieve what we really want?" attitude
Tap into who they are to define and articulate their hopes

Readers looking for quick, exciting ways to energize their often contentious decision-making process will find all the help they need, from real-life scenarios showing the process in action to a self-assessment checklist. How Great Decisions Get Made provides the key to overcoming barriers, making people feel great about the work they do, and achieving extraordinary results.

L'auteur - Don Maruska

Don Maruska (Morro Bay, CA) writes the Business Success column that appears in more than 200 Knight-Ridder papers. He was a founder of three Silicon Valley companies and marketing VP of the company that became E*Trade. He is now a Master Certified Coach with Fortune 500 clients, a much in-demand motivational speaker, and has lectured at Stanford business and law schools.

Sommaire

Introduction Part One Making Great Decisions Part Two 10 Easy Steps for Reaching Agreement

Enlist Everyone-Invite Hidden Talent as Well as Visible Talent and Avoid Creating Enemies
Discover Shared Hopes-Multiply Your Prospects for Success
Uncover the Real Issues-Listen to Thoughts and Feelings
Identify All Options-See the Whole Tree Before You Go Out on a Limb
Gather the Right Information-Look Through the Lens of Your Hopes
Get Everything on the Table-100% Information, 0% Debate
Write Down Choices that Support Shared Hopes-Take the Guesswork Out of Decisions
Map Solutions-See Clear Results
Look Ahead-Be Prepared with Alternatives
Stay Charged Up-Celebrate Results

Part Three Six Strategies for Overcoming Obstacles

Don't Have Time? Try the 30-Minute Miracle
Not in Charge? Employ Persuasive Techniques
No Guide? Follow the Self-Directed Process
Very Large Group? Resolve Issues the Way You Play the Accordion
Can't Get Everyone Together? Be an E-Team
Stuck? Dissolve Old Differences

Epilogue: Be an Agent of Hope in a Fearful World Appendix A: The 10-Step Assessment Index Appendix B: Helpful Books

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Amacom
Auteur(s)	Don Maruska
Parution	07/01/2004
Nb. de pages	208
Format	16 x 23,5
Couverture	Relié
Poids	455g
Intérieur	Noir et Blanc
EAN13	9780814407936