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How great decisions get made
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Librairie Eyrolles - Paris 5e

How great decisions get made

How great decisions get made

10 easy steps for reaching agreement on even the thoughest issues

Don Maruska

208 pages, parution le 07/01/2004


All too often, solving tough work issues can become a tug of war as clashing departments, priorities, personality styles, and other concerns threaten to destroy any possibility of a successful conclusion. But by sharing hopes, and focusing on information rather than debate, the path to agreement can become wonderfully clear.

How Great Decisions Get Made. shows how to bring out the best in people, so that the process of decision making cements groups together rather than pulling them apart. The book gives readers a simple 10-step process to help their people overcome seemingly intractable differences, paving the way for groups to:

  • Embrace a world view filled with the possibility of creating better results together
  • Shift their attention from the stale "What should we do?" to a fresh "How can we achieve what we really want?" attitude
  • Tap into who they are to define and articulate their hopes

Readers looking for quick, exciting ways to energize their often contentious decision-making process will find all the help they need, from real-life scenarios showing the process in action to a self-assessment checklist. How Great Decisions Get Made provides the key to overcoming barriers, making people feel great about the work they do, and achieving extraordinary results.

L'auteur - Don Maruska

Don Maruska (Morro Bay, CA) writes the Business Success column that appears in more than 200 Knight-Ridder papers. He was a founder of three Silicon Valley companies and marketing VP of the company that became E*Trade. He is now a Master Certified Coach with Fortune 500 clients, a much in-demand motivational speaker, and has lectured at Stanford business and law schools.


Introduction Part One Making Great Decisions Part Two 10 Easy Steps for Reaching Agreement

  • Enlist Everyone-Invite Hidden Talent as Well as Visible Talent and Avoid Creating Enemies
  • Discover Shared Hopes-Multiply Your Prospects for Success
  • Uncover the Real Issues-Listen to Thoughts and Feelings
  • Identify All Options-See the Whole Tree Before You Go Out on a Limb
  • Gather the Right Information-Look Through the Lens of Your Hopes
  • Get Everything on the Table-100% Information, 0% Debate
  • Write Down Choices that Support Shared Hopes-Take the Guesswork Out of Decisions
  • Map Solutions-See Clear Results
  • Look Ahead-Be Prepared with Alternatives
  • Stay Charged Up-Celebrate Results

Part Three Six Strategies for Overcoming Obstacles

  • Don't Have Time? Try the 30-Minute Miracle
  • Not in Charge? Employ Persuasive Techniques
  • No Guide? Follow the Self-Directed Process
  • Very Large Group? Resolve Issues the Way You Play the Accordion
  • Can't Get Everyone Together? Be an E-Team
  • Stuck? Dissolve Old Differences

Epilogue: Be an Agent of Hope in a Fearful World Appendix A: The 10-Step Assessment Index Appendix B: Helpful Books

Voir tout

Caractéristiques techniques

Éditeur(s) Amacom
Auteur(s) Don Maruska
Parution 07/01/2004
Nb. de pages 208
Format 16 x 23,5
Couverture Relié
Poids 455g
Intérieur Noir et Blanc
EAN13 9780814407936


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