The Enthusiastic Employee

How Companies Profit by Giving Workers What They Want

David Sirota, Louis A. Mischkind, Michael Irwin Meltzer

384 pages, parution le 03/02/2005

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Résumé

Enthusiastic employees outproduce and outperform. They step up to do the impossible. They rally each other in tough times. Most people are enthusiastic when they're hired: hopeful, ready to work hard, eager to contribute. What happens to dampen their enthusiasm? Management, that's what.

The Enthusiastic Employee draws on 30 years of research and experience to show you exactly what managers do wrong-and what they should do instead.

Drawing on detailed case studies and employee attitude surveys in hundreds of companies, the authors offer research-proven solutions-not fads, nostrums, or phony shortcuts. Along the way, you'll identify the dollars-and-cents business case for high employee morale, learn exactly what employee morale means, and discover the specific management practices that offer the greatest positive performance impact.

The definitive guide to encouraging, sustaining, and profiting from employee enthusiasm!

Techniques shown to increase employee performance 30-40%-and increase stock performance, too!
Proven solutions, real data, not fads! Based on research with 2,500,000+ employees in 237 companies
Fairness, achievement, camaraderie: delivering the three core elements of a healthy workplace
Stop your organization's managers from demotivating your employees
Build a real partnership culture for the long term

Sommaire

What workers want - the big picture
Employee enthusiasm and business success
Job security
Compensation
Respect
Organization purpose and principles
Job enablement
Job challenge
Feedback, recognition, and reward
Teamwork
The partnership organization
Translating partnership theory into partnership practice

A Survey administration and population composition
B Reliability and validity of the data
C Job satisfaction : demographic, occupational, and regional breaks
D Comparisons with other norms
E The readiness questionnaire

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Wharton School Publishing
Auteur(s)	David Sirota, Louis A. Mischkind, Michael Irwin Meltzer
Parution	03/02/2005
Nb. de pages	384
Couverture	Broché
Poids	655g
Intérieur	Noir et Blanc
EAN13	9780131423305
ISBN13	978-0-13-142330-5