Maintenance Benchmarking and Best Practices

A Profit- and Customer-Centerd Approach

Ralph W. Peters - Collection Maintenance

566 pages, parution le 23/05/2006

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Indisponible

Résumé

This powerful results-generating guide provides maintenance supervisors and managers with a unique profit-oriented benchmarking/best practices roadmap called the Maintenance Operations Scorecard that enables them to: Develop a strategic plan of action for implementing "Best Practices;" Define tactical plans and operational plans of action; Define key performance measures, especially those that will validate projected benefits; Measure benefits and validate ROI; and, Maintain a continuous reliability improvement process.

Sommaire

Preface
Acknowledgments
Introduction
Maximizing Maintenance Best Practices with a Profit-Centered Approach
Determining Where You Are as a Profit- and Customer-Centered Maintenance Operation: The Scoreboard for Maintenance Excellence
Developing Your CMMS as a True Maintenance Business Management System
The Profit- and Customer-Centered Maintenance Operation
Validating Best Practice Results with the Maintenance Excellence Index
Appendix A: The Scoreboard For Maintenance Excellence
Appendix B: The CMMS Benchmarking System
Appendix C: CMMS Functionality Rating Checklist
Appendix D: Case Study: What Do Your Crafts Think About CMMS?
Appendix E: Maintenance Excellence Glossary
Appendix F: Maintenance Excellence Strategy Team Charter Example
Appendix G: Ace Team Benchmarking Team Charter Example
Appendix H: Ace Team Forms
Appendix I: OEE And Maintenance 5S Forms
Appendix J: Customer Service Pocket Pal Example
Appendix K: A 1999 Vision Of Maintenance At The Millennium: Revisited In 2006
Appendix L: Comparison Of Scoreboards
Index

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Ralph W. Peters
Collection	Maintenance
Parution	23/05/2006
Nb. de pages	566
Format	15,5 x 23,5
Couverture	Relié
Poids	936g
Intérieur	Noir et Blanc
EAN13	9780071463393
ISBN13	978-0-07-146339-3