Global IT Outsourcing

Software Development Across Borders

Sundeep Sahay, Brian Nicholson, S. Krishna

266 pages, parution le 09/12/2003

Ajouter à une liste

Indisponible

Résumé

This book offers key insights into how to manage software development across international boundaries. It is based on a series of case studies looking at the relationships between firms from North America, the UK, Japan and Korea with Indian software houses. In these case studies, which have typically been compiled over a 3-4 year timespan, the authors analyze the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs). These challenges range from the conflicts that managers face when dealing with distance, to the tensions of transferring knowledge across time and space, to issues in trying to establish universal standards in a context of constant change, and the problems of identity that developers and clients experience in having to deal with different organizations and countries. Throughout the book, the authors draw on their extensive research and experience to offer constructive advice on how to manage GSAs more effectively.

Introducing the phenomenon of Global Software Work
Globalization and Global Software Work
Globtel's GSA program In India
The Globtel-Witech relationship: a ‘standardization' perspective
Global Software Work: an identity perspective
The Globtel-MCI relationship: the dialectics of space and place
Managing the knowledge transfer process: the case of Sierra and its Indian subsidiary
The case of Gowing and Eron GSA: power and control
Cross cultural communication challenges: GSAs between Japanese and Indian firms
Reflections and synthesis on theoretical insights
Managerial implications

Caractéristiques techniques

	PAPIER
Éditeur(s)	Cambridge University Press
Auteur(s)	Sundeep Sahay, Brian Nicholson, S. Krishna
Parution	09/12/2003
Nb. de pages	266
Format	18,5 x 25,5
Couverture	Broché
Poids	735g
Intérieur	Noir et Blanc
EAN13	9780521816045
ISBN13	978-0-521-81604-5