Love'em or Lose'em

Getting good people to stay

Beverly Kaye, Sharon Jordan-Evans

280 pages, parution le 17/05/2002

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Résumé

Think about the most talented people on your team - the ones that show up day after day, do their jobs well and contribute to your success. Whether they are your high-potentials or your solid citizens, they are your stars. Can you afford to lose them ? Regardless of economic swings or unemployment statistics, you need these people to stay. And you need them not just to stay, but to be engaged, motivated and producing at their peak.

The first edition, a Wall Street Journal bestseller, has sold more than 230,000 copies, making it the best-selling employee-retention book in the world
This new edition has been significantly revised throughout and includes practical new tools
The strategies in this book can also be used to deal with a critical new challenge - engaging the talent you already have in the midst of an anxiety-ridden economy

Contents

Introduction: A.J.'s Exit
1 Ask: What Keeps You? 1
2 Buck: It Stops Here 9
3 Careers: Support Growth 15
4 Dignity: Show Respect 23
5 Enrich: Energize the Job 32
6 Family: Get Friendly 39
7 Goals: Expand Options 47
8 Hire: Fit Is It 56
9 Information: Share It 69
10 Jerk: Don't Be One 77
11 Kicks: Get Some 85
12 Link: Create Connections 93
13 Mentor: Be One 102
14 Numbers: Run Them 111
15 Opportunities: Mine Them 116
16 Passion: Encourage It 125
17 Question: Reconsider the Rules 133
18 Reward: Provide Recognition 143
19 Space: Give It 152
20 Truth: Tell It 163
21 Understand: Listen Deeper 172
22 Values: Define and Align 180
23 Wellness: Sustain It 186
24 X-ers: Handle with Care 196
25 Yield: Power Down 204
26 Zenith: Go For It 213
Notes 219
Index 224
About the Authors 235

L'auteur - Beverly Kaye

Beverly Kaye et Sharon Jordan-Evans sont chefs d'entreprise et consultantes dans le monde des affaires. Leurs conférences et leurs séminaires sont très courus par les gens d'affaires partout en Amérique.

L'auteur - Sharon Jordan-Evans

Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Beverly Kaye, Sharon Jordan-Evans
Parution	17/05/2002
Nb. de pages	280
Format	20 x 23,5
Couverture	Broché
Poids	635g
Intérieur	2 couleurs
EAN13	9781576751404