Manager's question and answer book

Florence M. Stone

242 pages, parution le 17/09/2003

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Résumé

Managers have questions-now they have the answers!

Sometimes a manager's job can seem overwhelming. Managers need to set goals, communicate well, train and motivate people, appraise performance, and cope with sensitive policy issues. It's no wonder they have so many questions: "How do I challenge people who've lost their motivation?" "What do I do to increase productivity?" "How do I address questions about impending layoffs-when I know they're true? "How do I deal with my own difficult boss?"

The Manager's Question and Answer Book answers over 100 of these common-and important-management questions. Tackling issues like conflict management, recruitment and orientation, performance and stress management, political skills, and others, the book gives readers the help they need to handle any situation.

Each question is addressed with a brief answer for quick guidance, followed by a longer "tell me more" section, which provides a thorough analysis for those who seek more in-depth guidance. The Manager's Question and Answer Book is a crucial resource no manager can afford to be without.

Communication Management
Motivational Management
Conflict Management
Meetings Management
Recruitment, Hiring, Orientation, and Retention
Performance Management
Discipline and Termination
Teambuilding
Change Management
Life and Career Skills
Index

L'auteur - Florence M. Stone

Florence Stone (New York, NY) is a manager with the American Management Association, an experienced journalist, and the author of many books, including Coaching, Counseling & Mentoring.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Amacom
Auteur(s)	Florence M. Stone
Parution	17/09/2003
Nb. de pages	242
Format	15 x 23
Couverture	Broché
Poids	390g
Intérieur	Noir et Blanc
EAN13	9780814407585