Organization Development for Facility Manager
Training the DNA of FM Organization
Résumé
With new skills and restructured initiatives, 21st-century facilities management is becoming a strategic ally in the corporate mission.
Organization development is not just a murky, high-end concept for staff in human resources. In reality, it's a set of powerful tools for building and strengthening any department—including facilities management. What's more, there are certain characteristics that are common to successful and effective FM organizations.
Now, the well-known consultant Stormy Friday has devised an original, easy-to-follow blueprint for applying the best ideas in organization development (OD) specifically to the FM arena. Put it to use and you'll increase your department's performance, morale, and sustainability—while equipping you and your staff with the skills and knowledge to make FM a strategic player in fulfilling your company's long-term goals.
This clearly written book is organized around seven crucial "DNA links," or building blocks for designing and developing a high-performance department. Within each link, the author outlines a set of OD skills for you to develop and apply, as well as practical tools and techniques and revealing case studies of OD at work in an FM environment (Dow Corning Corporation, Adaptec, Applied Physics Laboratory, and more). The DNA links are:
1. Leadership: FM managers often overlook the impact of
their leadership on an FM organization. This book helps you
focus on the skills you need to create a fully engaged
workforce, where risk-taking, innovation, and strategic
thinking are everyday occurrences.
2. Individuals: Without people, you don't have an FM
department—and you need to know how individuals
think, what motivates them, and how to use that knowledge
to positively influence their behavior. You'll find
valuable insights into what makes people tick inside.
3. Groups: How do you distribute work—to individuals
or groups? This book shows you how to make the best
decision based on an informed understanding of individual
versus group behavior, and whether or not group process
will effectively accomplish your organization's
goals.
4. Culture: Corporate culture profoundly influences the
development of an FM department, and is typically the
cement that holds the enterprise together. Learn about the
components of culture and how to conscientiously change
that culture to build a stronger department.
5. Visioning and Strategic Planning: Most FM departments
are too focused on their hectic day-to-day activities to
engage in visioning and strategic planning. But stepping
back and devising a practical FM action plan will actually
reduce the daily frenzy! Find out how to do it
inside.
6. Structure: Organization structure is a critical DNA
linkage. Figuring out the best possible structure for your
department is a difficult but essential skill. To simplify
the task, the author supplies step-by-step guidelines for
choosing the most appropriate structure and the right mix
of staff and skills.
7. Future: FM organizations need to pay close attention to
business trends and activities that could impact their
company and department in the future. Learn about the
skills necessary to predict changes and challenges that
might soon affect your profession.
Filled with how-to instructions, up-to-the-minute research, and a broad, historical perspective, Organization Development for Facility Managers is an important contribution to the field and an essential guide for FM professionals.
Contents
- Organization development and how we apply it to facility management
- Understanding and influencing individual behavior in FM organizations
- Understanding and influencing group behavior in FM organizations
- The importance of culture to FM organizations
- Thr role of strategic planning and the FM organization
- Designing the FM organization structure
- Linking FM organization structure to the future of facility management
L'auteur - Stormy Friday
Stormy Friday (Annapolis, MD) is the coauthor of Quality Facility Management and the president of The Friday Group, an FM consulting firm
Caractéristiques techniques
| PAPIER | |
| Éditeur(s) | Mc Graw Hill |
| Auteur(s) | Stormy Friday |
| Parution | 11/07/2003 |
| Nb. de pages | 312 |
| Format | 16 x 24 |
| Couverture | Relié |
| Poids | 630g |
| Intérieur | Noir et Blanc |
| EAN13 | 9780814406304 |
| ISBN13 | 978-0-8144-0630-4 |
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