Organizational Consulting

How to Be an Effective Internal Change Agent

Alan Weiss

270 pages, parution le 20/03/2003

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Indisponible

Résumé

Praise for Organizational Consulting

"Alan grasps the very essence of organizational consulting. It's not about foolish fads or mindless meetings, it's about relationships, trust and focusing on key issues with a sense of urgency that gets results. His principles and techniques are easy to understand and apply."
-Pam Farr former senior vice president Marriott Lodging, Marriott International, Inc.

"What first appeals about Organizational Consulting is the pragmatic, battle-tested advice. However, the real gem is the underlying ethic-a commitment to honesty, professionalism, and rigor-that will change how you feel about being an HR professional."
-David Creelman Chief of Content & Research HR.com

"A must-read for internal consultants-this book provides a clear road map for success."
-Marilyn Martiny Total Customer Experience and Quality Manager Hewlett-Packard

Contents

PART I: The Environment

If It Walks Like A Duck
What Constitutes an Effective Internal Consultant?
Creating Peer Relationships
How to Be Perceived as a Credible Partner by Line Management
Tools of the Trade
What You Must Possess to Avoid Being Thrown out the Door

PART II: The Interactions

The Role of Conceptual Agreement
The Absolutely Best Way to Establish a Win/Win Project
Formulating the Proposal
How to Ensure that You and the Buyer Meet Each Other's Expectations
The Value Proposition
Why Every Client Knows What's Wanted but Not Necessarily What's Needed

PART III: The Intervention

The Pros and Cons of Living There
How to Maximize Strengths and Minimize Weaknesses
The Politics of Terror
How to Reconcile Tough Issues without Being Drawn and Quartered
Knowing When to Stop
How to Disengage, Give Credit, and (It's Allowed) Take Credit

PART IV: The Aftermath

Assessing Value
How to Follow-Up and Leverage Your Success
The Ethical Quandaries
When to Put Up, Shut Up, and Give Up

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L'auteur - Alan Weiss

ALAN WEISS, PhD, has consulted with hundreds of organizations around the world, including Mercedes-Benz, Hewlett-Packard, Merck, JPMorgan Chase, American Press Institute, and Times-Mirror Group. He lectures widely and has been a frequent guest on radio and television programs to discuss productivity and performance. He is also the author of twenty-one books, including Getting Started in Consulting and Million Dollar Consulting.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Wiley
Auteur(s)	Alan Weiss
Parution	20/03/2003
Nb. de pages	270
Format	16 x 23,5
Couverture	Relié
Poids	500g
Intérieur	Noir et Blanc
EAN13	9780471263784
ISBN13	978-0-471-26378-4