The transparency edge

How credibility can make or break you in business

Barbara Pagano, Elizabeth Pagano

238 pages, parution le 14/11/2003

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Résumé

A proven tool for sharpening ones competitive edge

Todays leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers--and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy--it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive.

Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build loyalty, gain trust, and establish an impeccable reputation for integrity. She also shows how this nothingto- hide approach enables organizations and their leaders to:

Make decisions more efficiently and execute them more effectively
Speed up operations
Identify problems sooner and solve them faster
Build trust and collaboration within the organization
Establish a higher level of credibility

Leadership Transparency
That Builds Credibility
Be Overwhelmingly Honest m
Gather Intelligence
Compose Yourself
Let Your Guard Down
Promises Made, Promises Broken
Deliver Bad News, and Do It Well
Get Ahead, Say You're Sorry
Watch Your Mouth
Don't Hold Your Applause
Epilogue
Appendix A. Data Analysis
Appendix B. Item Graphs Index

L'auteur - Barbara Pagano

Barbara Pagano, Ed.S. is the president of Executive Pathways, a company specializing in leadership and team development. As an adviser and executive consultant to organizations committed to improving workplace performance, she specializes in helping leaders increase the effectiveness of their corporate change and teaming efforts.

L'auteur - Elizabeth Pagano

Elizabeth Pagano, has been an award-winning business reporter and columnist for numerous publications. For more information, visit www.transparencyedge.com.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Barbara Pagano, Elizabeth Pagano
Parution	14/11/2003
Nb. de pages	238
Format	16 x 23,5
Couverture	Relié
Poids	535g
Intérieur	Noir et Blanc
EAN13	9780071422543