Developing quality technical information

A handbook for writers and editors

Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, Elizabeth Wilde

446 pages, parution le 17/06/2004 (2^eme édition)

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Résumé

The only technical writing guide on the market that includes visuals, before and after examples, and checklists -- straight from IBM!

New edition includes more sample windows, illustrations, excerpts, and tables
Actually SHOWS the writer what to do, with many examples that can be incorporated into their documentation
Shows the writer/editor the logical progression of documentation
Includes web considerations for international incl. English as 2nd language, disabled considerations, etc

The book presents a much needed approach to quality technical communication and a working plan for achieving quality. The examples are excellent and are easy to use and adapt. The editorial advice is simple and clear enough for tech writers who did not major in English or journalism. It is most worthy of a text in university programs, but it is more valuable to experienced writers, editors and managers concerned with raising the quality of their publications. The main difference between this and other books is that in each of the first nine chapters, one quality characteristic is presented that you can apply to your writing project to make technical information easy to use, easy to understand and easy to find. There are checklists at the end of each chapter for review and a Quality checklist in the appendix covering all of the characteristics. The book shows original text and revision text so that you can actually browse the book and see the differences applied. This is another excellent feature that should catch a purchaser's eye.

Sommaire

Easy to use.
Easy to understand.
Easy to find.
Putting it all together.

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Caractéristiques techniques

	PAPIER
Éditeur(s)	IBM Press, Prentice Hall
Auteur(s)	Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller, Elizabeth Wilde
Parution	17/06/2004
Édition	2^eme édition
Nb. de pages	446
Format	18 x 24
Couverture	Relié
Poids	1067g
Intérieur	Noir et Blanc
EAN13	9780131477490
ISBN13	978-0-13-147749-0