IT Manager's Handbook

Getting your own new job done

Bill Holtsnider, Brian D. Jaffe

632 pages, parution le 28/11/2006 (2^eme édition)

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Résumé

Many technical professionals are tossed into their new position of managing an IT department without enough training or experience - let alone a clear idea of what is expected of them. Other technicians are trying to decide if they should join the ranks of management, and want the real facts about managing - and managing other technical pros - before they decide.

To compound the issue, most companies have become highly dependent on their IT departments for their day-to-day business operations - often including revenue generation - so the tasks are critical and the learning curve is steep.

The IT Manager's Handbook, 2nd edition provides essential information needed to manage the new responsibilities thrust on you (or the ones you would like to have): vital tasks such as creating budgets, evaluating technologies, administering compliance, and managing staff.

L'auteur - Bill Holtsnider

Bill Holtsnider (bholtsnider@earthlink.com) is an experienced writer, educator, and software professional, with more that sixteen years experience working in the computer industry. His IT expertise includes working in such areas as biotechnology, interactive television, risk management, and software development. He is the author of several books and a wide range of technical and marketing documentation.

L'auteur - Brian D. Jaffe

Brian D. Jaffe (brian@red55.com) is a seasoned veteran in the IT community, with more than eighteen years of related experience. Throughout his tenure as an IT professional, he has worked for several Fortune 500 companies, including Bristol-Myers Squibb, Philip Morris, and Random House. Currently, he is vice president of information technology for McCann-Erickson, one of the country's leading advertising agencies, and is a contributing editor for eWeek (formerly PC Week). His articles have appeared in Computerworld, InfoWorld, and The New York Times.

Sommaire

The business of an IT Manager
- The Role of an IT Manager
- Managing Your IT Team
- Staffing Your IT Team
- Project Management
- Changing Companies
- Budgeting
- Managing Vendors
- IT Compliance and Controls
The Technology of Being an IT Manager
- Getting Started with the Technical Environment
- Operations
- Physical Plant
- Networking
- Security
- Software and Operating Systems
- Enterprise Applications
- Storage and Backup
- User Support Services
- Web Sites
- User Equipment
- Disaster Recovery

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Morgan Kaufmann
Auteur(s)	Bill Holtsnider, Brian D. Jaffe
Parution	28/11/2006
Édition	2^eme édition
Nb. de pages	632
Format	19 x 23
Couverture	Broché
Poids	1255g
Intérieur	Noir et Blanc
EAN13	9780123704887
ISBN13	978-0-12-370488-7