Making Process Improvement Work

A Concise Action Guide for Software Managers and Practitioners

Neil S. Potter, Mary E. Sakry

170 pages, parution le 07/05/2002

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Résumé

Software process improvement too often reflects a significant disconnect between theory and practice. This book bridges the gap-offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. Project managers will appreciate the book's concise presentation style and will be able to apply its practical ideas immediately to real-life challenges.

With examples based on the authors' own extensive experience, this book shows how to define goals that directly address the needs of your organization, use improvement models appropriately, and devise a pragmatic action plan. In addition, it reveals valuable strategies for deploying organizational change, and delineates essential metrics for tracking your progress. Appendices provide examples of an action plan, a risk management plan, and a mini-assessment process.

You will learn how to:

Scope and develop an improvement plan
Identify and prioritize risks and mitigate anticipated difficulties
Derive metrics that accurately measure progress toward business goals
Sell your improvement program in-house
Initially target practitioners and projects most-open to new approaches and techniques
Stay focused on goals and problems
Align the actions of managers and practitioners
Delay major policy documents and edicts until solutions have been practiced and tested
Use existing resources to speed deployment
Incorporate improvement models, such as SEI CMM® and CMMISM, into your improvement program

For those managers who are tired of chronic project difficulties, constant new improvement schemes, and a lack of real progress, this easily digestible volume provides the real-world wisdom you need to realize positive change in your organization.

Contents

Forward.
Preface.
Acknowledgements.
1. Developing a Plan.
- Scope the Improvement.
- Develop an Action Plan.
- Determine Risks and Plan to Mitigate.
- Chapter Summary.
2. Implementing the Plan.
- Sell Solutions Based on Need.
- Work with the Willing and Needy First.
- Keep Focused on the Goals and Problems.
- Align the Behaviors of Managers and Practitioners.
- Chapter Summary.
3. Checking Progress.
- Are We Making Progress on the Goals?
- Are We Making Progress on our Improvement Plan?
- Are We Making Progress on the Improvement Framework?
- What Lessons Have We Learned So Far?
- Chapter Summary.
Conclusion.
Appendix A. Mapping Goals and Problems to CMM (v1.1).
Appendix B. Mapping Goals and Problems to CMM (v1.1) and CMMI-SE/SW/IPPD (v1.02).
Appendix C. Action Plan Example.
Appendix D. Risk Management Plan Example.
Appendix E. Summary of SEI CMM (v1.1) and CMMI-SE/SW/IPPD (v1.02).
Appendix F. Mini-Assessment Process.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Addison Wesley
Auteur(s)	Neil S. Potter, Mary E. Sakry
Parution	07/05/2002
Nb. de pages	170
Format	16 x 23,5
Couverture	Broché
Poids	335g
Intérieur	Noir et Blanc
EAN13	9780201775778