The Peon Book

How to Manage Us

Dave Haynes

154 pages, parution le 08/04/2004

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Résumé

Management books are traditionally written by industry "experts": scholars, consultants, senior managers. They're writing about how to manage workers, but none of these experts really understands the viewpoint of the average worker, the regular grunt in the trenches --- the peon. Peons are the ones affected when a manager decides to manage-in-one-minute, to move somebody's cheese, to try that fifth discipline. Rather than consult some expert, why not go to the source, and ask the peons? Who better to teach you how to train a dog than the dog himself? And who better to tell you how to manage than one of those who are being managed?

The Peon Book gives managers the perspective they've been lacking. Author and self-proclaimed Chief Executive Peon Dave Haynes' sole, powerful source of expertise is that he has been managed in different companies and in different industries, and he knows what worked-and what failed catastrophically.

In irreverent, straight-talking terms, Haynes tells managers what they really need to do to make their employees motivated, committed, and productive-and it's not memorizing yet another "technique" or "strategy" or "discipline." Haynes writes in a common sense, easy-to-read style that is both witty and wise. Every boss can benefit, and every employee can empathize with the words in The Peon Book.

"The inability to empathize can be a real speed bump on the road to a trusting, personal relationship with your employees. So how are you supposed to show more empathy? I take issue with management books that give you a phrase to say to show empathy like 'I understand,' or 'I know what you mean,' or that say that by rephrasing a statement you can show empathy. Don't use some coined phrase to show empathy, just mentally put yourself in our shoes. Sometimes it's just a matter of remembering what it's like to have to get all those reports turned in on a Friday. Or remembering what it's like to have to ask for time off. Or remembering what it's like to be the new guy on the job, and have a hard time remembering everything. Do you see the key concept I'm getting at? Empathy = remembering. Who said you'd never use math in the real world?"

L'auteur - Dave Haynes

Dave Haynes entered the workforce in 1997 and has been a peon ever since. He has been a lifeguard, a telemarketer (the real obnoxious kind), a school bus driver, a marketing professional, a "pool guy," and a salesperson. In fact, he has been a peon so long and in so many industries that he has given himself the title of Chief Executive Peon. Dave is the publisher and one of the writers for "TheArizoner," a satirical email column. He has a bachelors degree in marketing.

Sommaire

Get Trustworthy
Get Real
Get Personal
Get in the Trenches
Get Feedback
Get Organized
Conclusion: To Change or Not to Change

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Berrett-Koehler
Auteur(s)	Dave Haynes
Parution	08/04/2004
Nb. de pages	154
Format	14 x 21,5
Couverture	Broché
Poids	180g
Intérieur	Noir et Blanc
EAN13	9781576752852
ISBN13	978-1-57675-285-2