Leading Through Conflict

Mark Gerzon

280 pages, parution le 01/04/2006

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Résumé

As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart--with potentially disastrous consequences--and it's the task of perceptive leaders to bring them together again. World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organizations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators--leaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organizational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

Sommaire

Introduction: Leadership and Conflict
Part I: Three Faces of Leadership
- The Demagogue
- The Manager } The Mediator
Part II: Eight Tools for the Leader as Mediator
- Integral Vision
- Systems Thinking
- Presence
- Inquiry
- Conscious Conversation
- Dialogue
- Bridging
- Innovation
- Conclusion: Transforming Conflict into Opportunity
- Appendix: When Conflict Erupts-Guidelines in Times of Crisis

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Harvard Business School Press (HBS)
Auteur(s)	Mark Gerzon
Parution	01/04/2006
Nb. de pages	280
Format	17 x 24
Couverture	Relié
Poids	590g
Intérieur	Noir et Blanc
EAN13	9781591399193
ISBN13	978-1-59139-919-3