Quality Management System Handbook

For Product Development Companies

Vivek Nanda

352 pages, parution le 18/03/2005

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Résumé

Quality Management System Handbook for Product Development Companies describes a systematic approach for quality management and continuous improvement via a formal management system. The approach centers on a high-level process for defining a QMS - from essential prerequisites to improvement mechanisms. The book outlines the five major QMS phases: implementation planning; definition; refinement; deployment; and continuous improvement.

The text provides all of the information that a company needs to implement a quality management system (QMS). It describes the high-level QMS implementation process and offers guidance on how to define, deploy, and continually upgrade a QMS.

Recognizing the importance and acceptance of a process-oriented view of business operations, this book integrates a process-oriented approach to the establishment of a QMS, and describes the quality practices that are essential for product development.

Delivers implementation guidance for all functional areas of a product development company, without bias toward any particular industry or QMS standard
Provides detailed explanations of QMS implementation planning and mechanisms to manage implementation progress
Describes a simple step-by-step approach for business process mapping
Provides examples of QMS documentation as references, enabling companies to define their own documentation
Defines organizational processes and quality practices related to management, operations, and support processes in product development companies
Explores the steps in QMS refinement, including system verification and validation
Analyzes facets of QMS deployment, focusing on employee training, process adherence, and internal quality auditing
Examines the mechanisms for continuing the improvement cycle, including the update and deployment of enhanced quality practices and documentation

Sommaire

PHASE I: PLAN
- QMS Implementation Planning
- Implementation Prerequisites
- Implementation Plan
- Mechanisms to Manage the Implementation
- Communication
- Motivating and Recognizing Employees
- QMS Documentation Planning
- Documentation Strategy
- Documentation Management and Control
- QMS Documentation Process
PHASE II: DEFINE
- Defining Organizational Processes
- Identify and Close Critical Quality Gaps
- Establish an Organizational Process Baseline
- Create Additional Process Documentation
- Establish A Mechanism for Process Tailoring (if necessary)
- Quality Practices
- Typical Product Development Process
- Quality Practices in Product Development Processes
PHASE III: REFINE
- Quality Management System Refinement
- Verification of Complete QMS
- Validation of Complete QMS
PHASE IV: DEPLOY
- QMS Deployment
- Employee Training
- Monitoring Process Adherence in Real Time
- Internal Quality Audit Program
PHASE V: IMPROVE
- Continual Improvement
- Achieving the Gains: Mechanisms for Continual Improvement
- How It All Ties Together: The Continual Improvement Cycle
- Securing the Gains

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Caractéristiques techniques

	PAPIER
Éditeur(s)	CRC Press (Taylor and Francis Group)
Auteur(s)	Vivek Nanda
Parution	18/03/2005
Nb. de pages	352
Format	16 x 24
Couverture	Relié
Poids	625g
Intérieur	Noir et Blanc
EAN13	9781574443523
ISBN13	978-1-57444-352-3