Evaluation interview

Robert J. Chiron, Richard A. Fear

246 pages, parution le 17/06/2002 (5^eme édition)

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Résumé

Interviewing Techniques for Building Rapport, Keeping Control, and Listening Behind the Words to Hear What a Candidate is Really Saying
The Evaluation Interview has been the essential interviewer's guidebook for more than 40 years. Its hands-on techniques and interviewing insights are renowned for helping hiring managers and personnel interviewers put applicants at ease and reveal their true character. This revised and updated fifth edition is tailored to the realities of interviewing applicants in today's workplace, with new material including:

A DOWNLOADABLE, CUSTOMIZABLE INTERVIEWER'S GUIDE: plus downloadable candidate rating forms and key questions to ask
TACTICAL INTERVIEWING STRATEGIES: how to ask "behavioral" questions that leave interviewees no wiggle room
LEGAL ISSUES: Questions you cannot ask in an interview
OVERALL "FIT": Evaluating candidates for how well they fit into your organization's culture and strategic priorities.

Contents

Part one. before the Interview
An Overview of the Evaluation interview
A good hiring process starts with a good job description
Preliminary Selection Steps
Part two. Interviewing Tactics
The strategy behind the evaluation interview
Developing Rapport
Probing More Deeply for Behavioral Clues
Techniques of Control
Behavioral Interviewing Techniques
Legal Issues: Questions You Can Ask in an Interview
Part Three. Interpreting the Candidate's Responses
How to Interpret Responses in an Interview
Interpreting a Candidate's Work History
Interpreting Education and Ability to Work on a Team
Terminating the Interview and Completing the Interview Rating Form
Part Four. Additional Applications of Interview Techniques
The Campus Interview
Conducting Performance Appraisals and Giving Feedback
Team Building
Visioning
Alignment of the Organization and Its Employees
Appendixes

L'auteur - Robert J. Chiron

Robert J. Chiron, Ph.D., is president of Chiron Group—a consulting firm specializing in creating alignment and unleashing potential in organizations—whose clients range from small businesses to Fortune 100 corporations. He formerly taught at the University of Iowa and Columbia University.

L'auteur - Richard A. Fear

Richard A. Fear is a leading expert in the field of interviewing. A licensed industrial psychologist, past vice president of The Psychological Corporation, and faculty member emeritus of Columbia University, Fear has trained thousands of interviewers in the U.S. and abroad.

Caractéristiques techniques

	PAPIER
Éditeur(s)	Mc Graw Hill
Auteur(s)	Robert J. Chiron, Richard A. Fear
Parution	17/06/2002
Édition	5^eme édition
Nb. de pages	246
Format	16 x 23,5
Couverture	Relié
Poids	522g
Intérieur	Noir et Blanc
EAN13	9780071377911
ISBN13	978-0-07-137791-1