ISO 9001: 2000

For small business

Ray Tricker - Collection Management

520 pages, parution le 02/05/2005 (3^eme édition)

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Résumé

In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000 Audit Procedures describes the methods for completing management reviews and quality audits, and outlines the experiences of working with 9001:2000 since its launch in 2000. It also includes essential new material on process models, generic pocesses, the requirements for mandatory documented procedures, and detailed coverage of auditors questionnaires.

Audience
Professional reference for Quality Managers, Business Managers, Quality Auditors in SMEs, Quality and Business Consultants in both manufacturing and service organisations; Smaller audiences found in the training and education sectors

L'auteur - Ray Tricker

Ray Tricker , (MSc, IEng, FIIE (elec), FCIM, FIQA, FIRSE), Principal Consultant & Managing Director of Herne European Consultancy Ltd - an organisation specialising in Quality, Environment & Safety Management Systems - UK

Sommaire

The Background to ISO 9000
The Structure of ISO 9001:2000
The Importance of Quality Control and Quality Assurance
Quality Management System
Quality Organisational Structure
Example Quality Manual
Self-assessment
Annex 7A ISO 9001:2000 Headings
Annex 7B ISO 9001:2000 Explanations and likely documentation
Annex 7C Example ISO 9001:2000 checklists
Annex 7D Example stage audit checklists
Annex 7E Index for ISO 9001:2000

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Butterworth-Heinemann, Elsevier
Auteur(s)	Ray Tricker
Collection	Management
Parution	02/05/2005
Édition	3^eme édition
Nb. de pages	520
Format	16 x 23,5
Couverture	Broché
Poids	820g
Intérieur	Noir et Blanc
EAN13	9780750666176
ISBN13	978-0-7506-6617-6