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Organizing business knowledge
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Organizing business knowledge

Organizing business knowledge

The MIT process handbook

Thomas W. Malone, Kevin Crowston, George A. Herman

628 pages, parution le 26/09/2003

Résumé

The vision of the MIT Process Handbook Project is the creation of a systematic and powerful method of organizing and sharing business knowledge. Organizing Business Knowledge: The MIT Process Handbook presents the key findings of a multidisciplinary research group at MIT's Sloan School of Management that has worked for over a decade to lay the foundation for just such a comprehensive system. It does so by focusing on the process itself. The book proposes a set of fundamental concepts to guide analysis and a classification framework for organizing knowledge, and describes the publicly available online knowledge base developed by the project, which includes a set of representative templates and specific case examples as well as a set of software tools for organizing and sharing knowledge.

Organizing Business Knowledge: The MIT Process Handbook includes twenty-one papers, some previously published and some appearing for the first time, that have come out of this decade-long project. Together, they form a comprehensive and coherent vision of the future of knowledge organization. The Handbook is organized into five parts: an introduction and overview; the presentation of a theory of process representation; "Contents of the Process Repository"; "Process Repository Uses," which gives examples from both research and practice; and a conclusion, which maps the progress so far and the challenges ahead.

Contents

  • Introduction
    • Tools for Inventing Organizations: Toward a Handbook of Organizational Processes
  • How Can We Represent Processes? Toward a Theory of Process Representation
    • The Interdisciplinary Study of Coordination
    • A Taxonomy of Organizational Dependencies and Coordination Mechanisms
    • Toward a Design Handbook for Integrating Software Components
    • Defining Specialization for Process Models
    • Process as Theory in Information Systems Research
    • Grammatical Models of Organizational Processes
  • Contents of the Process Handbook
    • What Is in the Process Handbook?
    • Let a Thousand Gardeners Prune: Cultivating Distributed Design in Complex Organizations
    • A Coordination Perspective on Software Architecture: Toward a Design Handbook for Integrating Software Components
    • A Coordination Theory Approach to Process Description and Redesign
  • Process Repository Uses
    • Inventing New Business Processes Using a Process Repository
    • The Process Recombinator: A Tool for Generating New Business Process Ideas
    • Desiging Robust Business Processes
    • A New Way to Manage: Process Knowledge
    • Toward a Systematic Repository of Knowledge about Managing Collaborative Design Conflicts
    • Genre Taxonomy: A Knowledge Repository of Communicative Actions
    • A Coordination Perspective on Software System Design
    • The Product Workbench: An Environment for the Mass-Customization of Production Processes
    • How Can Cooperative Work Tools Support Dynamic Group Processes? Bridging the Specificity Frontier
  • Conclusion
    • Appendices
    • Consolidated references
    • Index

L'auteur - Thomas W. Malone

Thomas W. Malone is Patrick J. McGovern Professor of Information Systems at the MIT Sloan School of Management.

L'auteur - Kevin Crowston

Kevin Crowson is Associate Professor of Information Studies at Syracuse University School of Information Studies.

L'auteur - George A. Herman

George A. Herman is on the research staff at the Center for Coordination Science, and Managing Editor of the Process Handbook.

Caractéristiques techniques

  PAPIER
Éditeur(s) The MIT Press
Auteur(s) Thomas W. Malone, Kevin Crowston, George A. Herman
Parution 26/09/2003
Nb. de pages 628
Format 18,5 x 23,5
Couverture Relié
Poids 1110g
Intérieur Noir et Blanc
EAN13 9780262134293
ISBN13 978-0-262-13429-3

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