
Organizing business knowledge
The MIT process handbook
Thomas W. Malone, Kevin Crowston, George A. Herman
Résumé
The vision of the MIT Process Handbook Project is the creation of a systematic and powerful method of organizing and sharing business knowledge. Organizing Business Knowledge: The MIT Process Handbook presents the key findings of a multidisciplinary research group at MIT's Sloan School of Management that has worked for over a decade to lay the foundation for just such a comprehensive system. It does so by focusing on the process itself. The book proposes a set of fundamental concepts to guide analysis and a classification framework for organizing knowledge, and describes the publicly available online knowledge base developed by the project, which includes a set of representative templates and specific case examples as well as a set of software tools for organizing and sharing knowledge.
Organizing Business Knowledge: The MIT Process Handbook includes twenty-one papers, some previously published and some appearing for the first time, that have come out of this decade-long project. Together, they form a comprehensive and coherent vision of the future of knowledge organization. The Handbook is organized into five parts: an introduction and overview; the presentation of a theory of process representation; "Contents of the Process Repository"; "Process Repository Uses," which gives examples from both research and practice; and a conclusion, which maps the progress so far and the challenges ahead.
Contents
- Introduction
- Tools for Inventing Organizations: Toward a Handbook of Organizational Processes
- How Can We Represent Processes? Toward a Theory of
Process Representation
- The Interdisciplinary Study of Coordination
- A Taxonomy of Organizational Dependencies and Coordination Mechanisms
- Toward a Design Handbook for Integrating Software Components
- Defining Specialization for Process Models
- Process as Theory in Information Systems Research
- Grammatical Models of Organizational Processes
- Contents of the Process Handbook
- What Is in the Process Handbook?
- Let a Thousand Gardeners Prune: Cultivating Distributed Design in Complex Organizations
- A Coordination Perspective on Software Architecture: Toward a Design Handbook for Integrating Software Components
- A Coordination Theory Approach to Process Description and Redesign
- Process Repository Uses
- Inventing New Business Processes Using a Process Repository
- The Process Recombinator: A Tool for Generating New Business Process Ideas
- Desiging Robust Business Processes
- A New Way to Manage: Process Knowledge
- Toward a Systematic Repository of Knowledge about Managing Collaborative Design Conflicts
- Genre Taxonomy: A Knowledge Repository of Communicative Actions
- A Coordination Perspective on Software System Design
- The Product Workbench: An Environment for the Mass-Customization of Production Processes
- How Can Cooperative Work Tools Support Dynamic Group Processes? Bridging the Specificity Frontier
- Conclusion
- Appendices
- Consolidated references
- Index
L'auteur - Thomas W. Malone
Thomas W. Malone is Patrick J. McGovern Professor of Information Systems at the MIT Sloan School of Management.
L'auteur - Kevin Crowston
Kevin Crowson is Associate Professor of Information Studies at Syracuse University School of Information Studies.
L'auteur - George A. Herman
George A. Herman is on the research staff at the Center for Coordination Science, and Managing Editor of the Process Handbook.
Caractéristiques techniques
PAPIER | |
Éditeur(s) | The MIT Press |
Auteur(s) | Thomas W. Malone, Kevin Crowston, George A. Herman |
Parution | 26/09/2003 |
Nb. de pages | 628 |
Format | 18,5 x 23,5 |
Couverture | Relié |
Poids | 1110g |
Intérieur | Noir et Blanc |
EAN13 | 9780262134293 |
ISBN13 | 978-0-262-13429-3 |
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