Quality Control for Dummies

Covers Six Sigma, QFD, Lean, Kaizen, Kanban, and more

Lawrence Webber, Michael Wallace - Collection For Dummies

366 pages, parution le 07/02/2007

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Résumé

Make quality a priority throughout your organization

Speed up production, eliminate waste, and save money

Need to improve quality in your organization? This practical guide covers quality control options available today, from 5S to Six Sigma to TQM. You'll find expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more.

Discover how to

Set quality standards
Use quality assurance
Detect the voice of the customer
Assess your quality process
Choose the right approach for your company
Obtain outside help

L'auteur - Lawrence Webber

Lawrence Webber is a certified project manager and Six Sigma Black Belt for CDI Corp. He began his technical career in the U.S. Marine Corps, and has more than 25 years of experience in the information services field.
The authors are based in Columbus, Ohio.

L'auteur - Michael Wallace

Michael Wallace is president of Q Consulting, an IT strategy and disaster recovery consulting firm. He is a member of the Contingency Planners of Ohio, the Project Management Institute, and recently assisted the State of Ohio in developing statewide IT policies.

Sommaire

Understanding the Basics of Quality Control.
- Defining and Explaining Quality Control.
- Understanding the Importance of Quality Standards.
- Using Quality Assurance for the Best Results.
- The Role of Inspection in Quality Control.
Putting Fundamental Quality Control Methods to Use.
- Starting Down the Road to Quality.
- Detecting the Voice of the Customer in Quality Issues.
- Preparing to Measure Your Current Quality Process.
- Collecting Your Quality Data.
- Evaluating Quality with Statistics.
- Assessing Quality with Statistical Process Control.
Whipping Quality Control into Shape with Lean Processes.
- Gathering the Nuts and Bolts of Lean Processes.
- Keeping Your Eyes on the Process: Value Stream Mapping.
- Focusing on the 5S Method.
- Empowering Workers to Make Changes with Rapid Improvement.
- Looking at Lean Materials and Kanban.
Surveying Other Quality Control Techniques.
- Combining the Best of All Worlds in Total Quality Management.
- Fixing Tough Problems with Six Sigma.
- Delving into Quality Function Deployment.
- Considering the Theory of Constraints.
The Part of Tens.
- Ten Steps for Incorporating Quality into a New Product and/or Process.
- Ten (Or So) Web Sites with Quality Control Tips and Techniques

Voir tout

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Wiley
Auteur(s)	Lawrence Webber, Michael Wallace
Collection	For Dummies
Parution	07/02/2007
Nb. de pages	366
Format	18,5 x 23,5
Couverture	Broché
Poids	558g
Intérieur	2 couleurs
EAN13	9780470069097
ISBN13	978-0-470-06909-7