Total Facilities Management

Brian Atkin, Adrian Brooks

250 pages, parution le 02/08/2005 (2^eme édition)

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Résumé

'The essential qualities of this book are its lucid presentation style and direct applicability of its contents' - Engineering, Construction & Architectural Management

Bridging the gap between the theory of facilities management and its implementation, this book raises issues which all practitioners should consider before embarking on a particular plan. It shows the link between facilities management practice and an organisation's business objectives, and deals with issues known to concern practitioners.

This new edition will add chapters on change management, workplace productivity and research and development.

L'auteur - Brian Atkin

Brian Atkin BSc, MPhil, PhD, FRICS, FCIOB (University of Reading, UK and Lund University, Sweden) has held various professorial appointments over the past decade including a number overseas. His research and publications cover construction process improvement, project performance and the impact of cross-culture on major international projects. Brian is Director of the Swedish national research and development programme, Competitive Building, and serves on other international advisory boards and committees for innovation and research centres and programmes.

L'auteur - Adrian Brooks

Adrian Brooks BSc (Hons), MBA, MRICS (Acuity Management Solutions Ltd, UK) is a chartered quantity surveyor with an MBA from the Cass Business School. He is the Director of Consulting for Acuity Management Solutions, a young and dynamic facilities management business, having held board positions in other property and facilities management businesses previously. Adrian continues to provide strategic advice to blue chip organisations internationally and is a regular speaker on best practice techniques and facilities issues.

Sommaire

An introduction to facilities management
Developing a strategy for facilities management
Retaining services in-house vs. outsourcing
Change management
Human resources management implications
Policy and procedures for outsourcing
Policy and procedures for in-house provision
Service specifications, service level agreements and performance
Employment, health and safety considerations
Workplace productivity
Facilities management service providers
Managing service provider and supplier relationships
Contract management and financial control
Benchmarking best practice
Public-private partnerships
Education, training and development
Appendix A
Glossary

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Caractéristiques techniques

	PAPIER
Éditeur(s)	Blackwell
Auteur(s)	Brian Atkin, Adrian Brooks
Parution	02/08/2005
Édition	2^eme édition
Nb. de pages	250
Format	17 x 24
Couverture	Broché
Poids	560g
Intérieur	Noir et Blanc
EAN13	9781405127905
ISBN13	978-1-4051-2790-5